Case Date:

12/4/2025

I had called the sanitation dept phone number this morning as our yard waste can wasn't collected this week. After listening the to the message about yard waste on the phone automated machine I realized I wasn't sure if pumpkins were collected or if I was over weight on the re usable can. I called to connect to a representative and I regret I didn't get the gentleman's name at aprox 0755 am on 4 dec. He was extremely helpful and I was looking for a place to leave a compliment for dept employees. I don't want to say the bar is low because it devalues my intent but I really appreciate the person answered the phone promptly, inquired into my problem, and immediately offered a solution all while being polite and professional. I wanted to say thanks and thank the employee for their civil service. I'd prefer this not be part of public record or anonymized if used as such. Permission to publish or share any personally identifiable information not granted.

Case Date:

12/3/2025

Sidewalks left unshovled are causing dangerous conditions for pedestrian on or off the sidewalk.

Case Date:

12/3/2025

Sidewalks left unshovled are causing dangerous conditions for pedestrian on or off the sidewalk.

Case Date:

12/3/2025

Sidewalks outside Chick Fil A not have snow removal

Case Date:

12/3/2025

There no snow removal at that address that hazard

Case Date:

12/3/2025

Sidewalks outside Chick Fil A are a skating rink

Case Date:

12/3/2025

I don't know whether these streets are managed by the city or by Regency (or whoever owns the apartments and houses over here), but this morning, the entire stretch of road between the houses and the apartment buildings was solid ice. The road behind the apartment buildings wasn't much better. I slid all over the place trying to leave this morning, and since parking enforcement also never seems to monitor this area, the road between the apartments and the houses is always parked bumper-to-bumper along both sides. So I basically slid between two rows of cars with barely enough room to get through, just sort of praying that I didn't slide into a car. I managed to make it through unscathed, but SOMEONE needs to put salt or ice-melt down on these roads back here. I drove on stretches of solid ice all the way until I reached the road by the elementary school. The entire neighborhood back here was icy or snowy, and since there's too many people parked back through this entire area anyway, getting through there was a nightmare. This was a minor snowstorm in the grand scheme of things - frankly, I'm terrified of what will happen if/when we get a big storm. If the city is responsible for these roads, could someone PLEASE put salt/ice-melt down out here so we can drive safely? If the apartment and/or house owners are responsible for these roads, could someone PLEASE remind them that they need to salt the roads as well as the sidewalks? Thank you.

Case Date:

12/3/2025

Uncleared sidewalk is making the pedestrian thoroughfare unsafe and inaccessible.

Case Date:

12/3/2025

Unshoveled sidewalks have turned into a sheet of ice. Unsafe for pedestrian walkway.

Case Date:

12/3/2025

snow has not been shovelled