Traffic Suggestions
310 S Wilmington CT
- Case Date:
- 10/10/2025
Need street-surface traffic direction arrows painted in the 2 lanes of S. Clarizz heading north. I have seen people make the right-hand lane into a left-hand turn onto East 3rd St.
Please see pic of suggested arrows. The yellow marks are the direction available besides a right turn. Tx!
Excessive Growth
108 S Maple ST
- Case Date:
- 10/13/2025
Excessive growth blocking sidewalk on both sides of the street
Traffic Related Complaints
528 S Highland AVE
- Case Date:
- 10/16/2025
At the S Highland / E 2nd St 4 way intersection I have within one week noticed four vehicles that have not obeyd the STOP signs on E 2nd street going east and west. Maybe the big tree in the north east corner needs to be trimmed a little? Or put up a pre warning sign of an upcoming four way STOP?
- Case Date:
- 10/17/2025
Hi, I requested the removal of a tree near my house and was hoping for an update, that was ticket #203710. Thanks!!
Traffic Related Complaints
581 E Hillside DR
- Case Date:
- 10/27/2025
I frequently drive through the intersection of Hillside and Henderson, often approaching it from the south (on Henderson). I hope the city can consider putting a "No Right on Red" sign there. This intersection has students from Templeton and South High School as pedestrians and cyclists (and from South as drivers). When you are turning right/east from Henderson onto Hillside, you do not have visibility until you have pulled forward into the crosswalk across Henderson. Because of the difficulty seeing if you have a clearing, I can imagine someone wanting to speed into a right turn...but it is a very populated corner with Feast there and apartments and Templeton close by, and pedestrians in the crosswalk could be at risk.
I have counseled my daughter, who is learning to drive, not to try to turn right until the light turns green (and to wait to signal till then). If you have your turn signal on, people behind you can get impatient...a stressful situation for a new driver. And since there is a lot of traffic going to and from the high school, this intersection has a high concentration of new drivers.
A friend of hers on a bike was hit last year at that intersection.
Abandoned Vehicle
703 W 7th ST
- Case Date:
- 10/27/2025
These abandoned non functioning cars continue to be an issue since my last report.There are now6-7 cars parked in the backyard and the drive way. My attached photo is of a derby car that he worked on usually at night. Between the noise and the junk we have had enough.
Parking on Unimproved Surface
723 W Allen ST
- Case Date:
- 11/1/2025
New Renters using grassy public park as parking lot, Well beyond 723 w Allen st. properly line
Water Utility Billing Problems
503 W Hoosier Ct Ave
- Case Date:
- 11/17/2025
We live in Hoosier Court Apartments, Unit HC 503, managed by Hunter Bloomington Properties, and we are reporting an unresolved water issue that has caused extreme billing and financial hardship.
At the end of August and beginning of September, the water system for the entire Hoosier Court community malfunctioned. During the repair, the leasing company’s maintenance workers intentionally released a large amount of water from the pipeline located directly in front of our unit. This caused significant water wastage outside our home, completely outside our control.
Before this incident, our average water bill was around $170. Immediately afterward, our bills increased to:
$250 for August
$936 for September
$922 for October
We contacted the leasing office multiple times by phone, email, messages, and about seven in-person visits. They delayed responding and eventually offered only a $550 refund, even though the excess charges for September alone were around $850–$900, leaving $300 still unresolved. For October, they told us they “cannot promise anything” and have provided no solution.
To verify the issue, we contacted City of Bloomington Utilities, who gave us access to a usage portal. The portal shows our line is using about 50 gallons per hour continuously, which the city confirmed is not possible for normal residential use and indicates an ongoing leak/outflow in the line connected to our unit—not inside our apartment.
Despite this, the leasing company insists there is “no leak,” will not fully reimburse us, and has not addressed the problem. As a result, we are being charged around $1000 per month for water we did not use and cannot afford.
We are requesting HAND’s assistance because the issue is occurring outside our unit in infrastructure maintained by the leasing company, and all attempts to resolve it directly have failed.
Nuisance Lights
1019 N Orris DR
- Case Date:
- 12/9/2025
This light was recently installed, and it has caused me to be unable to sleep in my own bedroom despite curtains. My back yard is almost entirely illuminated (see image). I believe this constitutes a light trespass as defined in Bloomington city ordinance section 20.04.090 section (4) and lacks proper shielding as outlined in section (5)(A).
Water Utility Billing Problems
- Case Date:
- 12/14/2025
Auto pay failure.
I am signed up for Auto Pay. Every time I log in to my account, it says I am signed up for Auto Pay. But the city keeps failing to collect that Auto Pay payment and charging me late fees for bill that are approved to Auto Pay. If someone can address this matter, I would appreciate it.