Case Date:

3/19/2019

Our residence is 1002 W. Acuff Road. We're the only house on that road, but we have NO curbs!! Rain and water has cut a trench along the road which makes it difficult to mow our grass. All the rain and water washes dirt from the farm field behind our house through the trench and all the debris completely covers our storm drain on the corner (near the pole in the picture), and the water washes all across Kinser Pike rather than going in the drain. People are constantly driving through our yard and cutting the corner where the storm drain is. We are CONSTANTLY cleaning out the drain ourselves. We REALLY NEED curbs on Acuff Road. Please help!!!!!

Case Date:

3/19/2019

We live on the corner of Acuff Road and Kinser Pike. Under the thick layer of soil and big pile of leaves lies our metal storm drain. Rain rushes and washes dirt from the farm field behind our house via the deep trench along the side of Acuff Road (obviously we have NO curbs or rain gutters), and all that debris ends up on top of our storm drain. The drain is consistently covered and therefore clogged, so all the rain water rushes right over it and flows onto Kinser Pike. We are constantly cleaning all the collected debris from the grate even though we pay for this cleaning/maintenance service on our monthly water bill. We are in desperate need of a solution to this problem.

Case Date:

3/25/2019

This is a follow-up to case # 167833. So the storm drain was uncovered, which is good, however, all the debris that was covering it was thrown in our yard--very much NOT appreciated!!! Now, we have to clean that up. Plus, the 4 or so inches of silt/sand/soil in front of the grate is keeping the rain water from reaching the storm sewer as seen in my photo. We received rain today, and it just collected on the road.

Case Date:

5/12/2019

So, in lieu of a true rain gutter, the street department filled in the deep crevice along Acuff Road with gravel, which after a couple spring rains has washed down in front of our storm drain. As it continues to rain, more gravel will wash. We need a true rain gutter, or the crevice along Acuff needs to be filled in with black top or concrete--something permanent.

Case Date:

12/21/2021

Traffic light has been malfunctioning for months. When is it slated for repair?

Case Date:

9/4/2007

Paint sale sign on building

Case Date:

1/26/2025

The light here always turns green for people turning left from west Grimes to go north on walnut, even if there's nobody there.

Case Date:

11/30/2021

Other: water is causing hair to feel brittle and cannot brush; causing hair to fall out in clumps

Case Date:

2/9/1999

Clarizz Boulevard gate open despite local plan for site that requires it to be closed until mid April. Please take legal action.

Case Date:

2/11/2003

Ms. Stewart requested that late charge fees be removed from acct. for Univ. Commons Apts. due to delays in mail - bills not received timely.