Case Date:

1/8/1998

Missed paying her bill on time, rec'd reminder notice, called TCI 1/5, made arrangements to pay on Friday. On Weds, man came to disconnect service. She called office, they told her could avoid disconnect if she gives him a check. He said he could not take a check, only cash and disconnected her. Her daughter took check in, but TCI won't reconnect 'til next week, is charging fee, and told her they had no supervisor she could talk to. Subs. feels she tried to cooperate & is being trtd unfair.

Case Date:

11/26/1997

Mr. Tarter had info. to pass on to a detective reg. a crime and says the dispatch office was rude to him when he was trying to help. Tarter continued to call and put through to the same recording and says after the third time the dispatcher, who refused to give his name, called him an "idiot." Tarter then wanted to speak to the dispatch supervisor who denied that the rude behavior took place and told him he would have to speak with Chief Kennedy.

Case Date:

9/24/1997

Mr. Cline was transferred to our office from the County. His complaint was that in the Crestmount Housing area where he resides, management is authorizing the use of a spray insecticide being used to kill roaches. The insecticide being used is making many tenants sick; including himself.

Case Date:

4/16/1997

WANTS YARD REPAIRED, GRAVEL REMOVED FROM HOLES, RESEEDED AT THE US POST OFFICE

Case Date:

4/7/1997

MARTIN STATED THAT IN HER NEIGHBOR'S BACKYARD THERE IS A PIPE COVERING OF SOME TYPE (SHE WAS THINKING MANHOLE). THE GROUND IS STARTING TO ERODE AROUND THE OPENING. THE HOLE IS FORMING BETWEEN HER CHAIN LINK FENCE AND THE OPENING. THE FENCE POST IS STARTING TO SINK. MARTIN FEELS THAT THIS AREA IS A SINKHOLE. PLEASE CALL BEFORE COMING OUT.

Case Date:

5/24/2004

just north of county view apartments, there is a line of trees on the back side of the sidewalk at Rockport Hills that need to be trimmed as his daughter cannot ride her bike down the sidewalk. I told him that I would have someone take a look and notify the property owner that the trees needed to be trimmed. Caller was not happy that it would be the property owners responsiblity as the city probably told the developer that those trees needed to be there. He has contacted the mayors office.

Case Date:

9/8/2003

Mrs. Thurston called the P.W. Office to report that her yard has been attacked by gray sand. She is very bothered by the sand.

Case Date:

3/14/2003

Mr. Spieth, (of 1811 Hyde Park Cir.) contacted the Public Works Office to report that the house directly to the west of him (1807 Hyde Prak Cir., Owners are Duemler, Terry & Theresa) have been dumping large amouts of limbs, yardwaste etc. in the green space around the Mayfair Subd.(which is right by his house.) for a number of years. He would like this looked in to, he is leaving town for 2 weeks on 3/15/2003.

Case Date:

3/4/2003

Ms. Sheely contacted the Public Works office on 3/04/2003 to report that her cable has been going out at least 3 time a month, and at least twice this week alone. She stated that she has contacted Insight a number of times and she did not know what else to do. She would like this re-occuring problem addressed by Insight or the TCC.

Case Date:

4/4/2001

Rec'd. a call from Mayor's Office. An anonymous caller stated to them that she was driving behind a yellow vehicle (611) when a piece of wood fell off. The driver did not stop to pick up wood - continued driving. Caller felt this was careless and wants to be sure all materials in back of trucks are tied down or secured in the future.