Case Date:

1/23/2018

Reported to Mike Carter via email 1/11/18. Reporting to uReport as well. FYI. With the new snow, it’s a lot easier to see where the leak is at. I hope you had a nice long weekend… Best, Rick On Jan 11, 2018, at 2:27 PM, Rick Birch Dietz wrote: Mike, here’s the scoop on the leak we discussed. Thanks! I live at 1500 E Maxwell Ln. I’m at the SE corner of Maxwell and Sheridan. There appears to be water pooling on east side of Sheridan near the western entrance to my driveway. I noticed ice here a few times last winter but thought it was just frozen road runoff and it wasn’t super cold last year so ice build-up wasn’t significant. But it’s been well below freezing and there shouldn’t be standing water. I didn’t observe anything like this in the spring, summer or fall. I assume there’s a small water line leak underground, perhaps underneath the road. The road is cracked along the edge so there may be some freeze/thaw going on. It doesn’t seem to be an emergency — the flow seems pretty minimal but it does generate some ice south of the wet area when below freezing. I wanted to report this now that I realize what is going on. I placed a stake with orange flagging tape in the area where it seems like water is coming to the surface. Thanks for looking into this. Thanks, R <IMG_4655.jpeg>

Case Date:

11/3/2018

Received notification that water pressure would be reduced on Friday, 11/2, 10a-2p due to intersection work at E Rhorer/S Walnut Pike. Water pressure is worse today (Saturday 11/3) and no one is working at the intersection.

Case Date:

11/5/2018

In December 2017 our water supply line to the house from the street was replaced. About two weeks ago, we started noticing black material coming out of the tap that supplies our bathtub. Then our kitchen sink water pressure started to decline; I opened up the faucet nozzle and found similar particles. The problem with the tub water has persisted now for some weeks and I'm concerned for our health.

Case Date:

11/8/2018

The water at my house is down to the tiniest trickle. I checked to make sure I paid my water bill, because I was afraid that I had missed a payment and the water was turned off.

Case Date:

11/8/2018

My water is barely turning on. All sinks, toilets and shower.

Case Date:

11/8/2018

Water outage. We are up to date on payments.

Case Date:

11/8/2018

i live at 927 N Jackson St and we have no water pressure at all right now. It was working just fine earlier but now nothing.

Case Date:

11/8/2018

There is no water! Maple and 13th and all through the neighborhood.

Case Date:

11/8/2018

Water turned off

Case Date:

11/8/2018

No water coming from any sinks in the entire building. City Flats on Walnut 710 N Walnut Street