Case Date:

5/19/2024

Turned on faucet to clean a litter box and leaves came out with the water for several minutes

Case Date:

5/8/2024

There is excessive water usage taking place at this property. It has been occurring for over a week. We have notified you that we believe the leak is on the City's side. Please address IMMEDIATELY and credit the large volume of usage to our account for this property. Thank you, Stacy Waller Accountant Olympus Properties

Case Date:

5/6/2024

The water meter is leaking severally at this location and is causing large water usage alerts to us. Please fix immediately and adjust our billing due to it being on your end.

Case Date:

7/31/2022

There are multiple areas of stormwater runoff and pooling occurring on my property due to the development and ensuing increased runoff produced by the adjacent property at 910 N Madison St. My observations of increased water on my property come from regrading of the property to be higher than mine, a capped drain, building on the N-S alleyway that used to serve as a way for runoff to flow to the street, and redirection of water onto my properties via gutters, tubing, and installed drainage flows that direct onto my property on the north and northeast side of the 910 N Madison property. This has caused flooding in my basement, yard, and driveway that was not there prior to the redevelopment of this property and the vacation of the alley. I have more photos of where the stormwater drainage from this property is deliberately directed onto my properties, but am not able to upload them here due to the limit of one photo. All of lots surrounding this home are now on the market for development at an increased density. My concern is for my current situation and for the increased drainage issues that will come from further densification without mitigation to protect me and my surrounding neighbors. I would appreciate someone to come out to my property to see the current situation and drains installed by the City that are not functioning to protect my properties at 317 W 14th and 920 N Madison from damage by stormwater runoff.

Case Date:

6/20/2022

Last year the City replaced a dead tree in the tree plot with a service berry. However, the service berry is now more than half dead, including the main trunk. Can you replace it with something else? The City did water it all last year so I don't know what happened. Thanks.

Case Date:

9/16/2021

There is a bad taste and smell coming from the tap water inside the house. It is almost musty or mildewy.

Case Date:

6/10/2020

There is water coming up from the street here. It's actually been happening for months. Looks like either some sort of water main break.

Case Date:

6/3/2020

Water is actively percolating into the intersction, coming from pavement and along 15th Street in front of Fairview Apartments (615 W 15th Street), draining into sewer drains on either side of 15th Street, water also present along 15th Street to the east of this intersection, puddling. Water is clear, no oder, suspect suply line issue. Olympus Properties (812) 334-8200

Case Date:

12/7/2019

I was billed for 3000 gallons of water in a month that I used less than 100. Both the meter and the next bill I received reflect this. I assumed I would be credited for the overpayment when the meter was checked again, but that did not happen.

Case Date:

6/27/2019

No water pressure