Case Date:

3/19/2019

Our residence is 1002 W. Acuff Road. We're the only house on that road, but we have NO curbs!! Rain and water has cut a trench along the road which makes it difficult to mow our grass. All the rain and water washes dirt from the farm field behind our house through the trench and all the debris completely covers our storm drain on the corner (near the pole in the picture), and the water washes all across Kinser Pike rather than going in the drain. People are constantly driving through our yard and cutting the corner where the storm drain is. We are CONSTANTLY cleaning out the drain ourselves. We REALLY NEED curbs on Acuff Road. Please help!!!!!

Case Date:

5/3/2019

Correction of Case #168391: that loose water meter is on Fess just north of SECOND St. NOT 4th St.

Case Date:

5/14/2019

Planter in the bottom left corner of the photo contains standing water and is not draining properly. Needs to be emptied and unplugged so that water can drain from the planter.

Case Date:

5/17/2019

Addendum to #168572. Another tree-plot hazard is a house or two south of 514 S Fess and is near the next water meter south of the one I first reported. It is a hole 12 - 18 inches deep beside the sidewalk. The photo show that it is roughly the distance from my foot to mid-calf. Thanks.

Case Date:

5/3/2019

In FYI about water meter on Fess north of 4th Street. When I stepped on the concrete around the meter, it all levered up. I think the gap is visible in the photo. Utilities checked area on Fess N. of Second- found no problem with meter pits- did see an open hole in tree plot marked in white.Does not appear to be utility related.

Case Date:

5/17/2019

This is a tree plot / water meter pit issue, a follow up on #168554. The meter in question is at 514 S Fess. You all couldn't it because someone---safety-conscious resident maybe, or self-motivated meter reader apparently had filled the hole in with dirt and tamped it tight. So, yes, resolved

Case Date:

11/12/2019

111? E. Kirkwood: Some sort of restaurant runoff (floor cleaning water?) is dumped from behind Opi Taylor's/Malibu. This goes on year round, but creates a sheet of ice in the winter (as it is today). The water runs/ices in front of an empty lot, so no one deals with the sidewalk. It's approx. 111? E. Kirkwood, just past the alley behind Book Corner, just at the start of the parking lot next to CVS. I originally reported this in 2017, I guess before it was cold. ureport#161324 and I was told it was runoff from an AC unit, which I think we can be sure is not the case in today's weather. I'm a daily walker from the near westside to campus. This is an ongoing problem. I really would like someone to just take some responsibility for either the initial liquid or the ice that results. Thank you :)

Case Date:

11/19/2019

Bethel Lane construction. For weeks this community has continually been taken hostage by a private company attempting to “fix” water lines. This company continuously blocks traffic at unnecessary times. It seems to always when school is letting out that they decide to keep traffic stopped, even though they, and the City ya ensured the county they would not hinder this traffic and work with the schools for ease of traffic flow. I find it extremely frustrating that the City of Bloomington would care so little about about it’s residents and families. This heavy traffic and blocked traffic pattern has cause myself and many others late from picking up a child at school or getting home to get a second child attending a different school. I hope that some one from this office or one from above can look at these many projects around Bloomington and actually manage them in accordance to the community and just not profit margins and revenues.

Case Date:

1/20/2019

Hi--we love the work the city road crews do to plow snow and sand for safe travel. We do have one request for our cul-de-sac, though (Skylark Court, east off of Highland Avenue). We'd appreciate it if the plow drivers could return and plow the large pile of snow covering the lone storm water drain off to the side, so as to uncover the drain. Also, in the future, can they please avoid piling snow that storm water drain. It is the drain for the entire cul-de-sac. In the photo, this location is shown approximately by the red arrow. When snow is piled over this drain, as snow melts from anywhere uphill, or if it rains, the snow pile caps off the drain and the bottom of the cul-de-sac floods. The storm water drain is at the bottom of the cul-de-sac, which is all one slope, so A LOT of water runs to that one drain. One concern we have with the flooding is that several utility hook-ups (electricity, telephone, and cable) are just a foot or two away from the drain. Things have been done this way for years, and we have always taken it upon ourselves to shovel the drain clear, but this year we realized it would be a great idea to ask if the plow drivers could do this instead. Thank you!

Case Date:

1/22/2019

This is my second year reporting this issue. My family purchased this home on a cul-de-sac 4 years ago. Last year we removed our mailbox and installed a retaining wall because of already existing poor driaining issues in our area and the city keeps piling snow on top of our property and now the wall. I called Sunday evening and the woman I spoke with said, "cul-de-sacs" were tricky and the guys were out there long hours and were working in bad conditions while being exhausted. But she would be sure to give Joe my address and he would look into my complaints." I called Sunday because the had packed up a huge amount once again on our wall and blocked off half of my driveway. I was then told if we could get in and out of our driveway this should not be an issue or an emergency. Understandable but if the job was successfully completed then first time you would not have to come back. I woke up Monday not surprised to see even more snow had been packed up to our ever growing pile. So my issues are where is all this water going? There is no drainage in this area and all this snow will cause hazardous conditions with melting and freezing and having nowhere to go. Why are you bringing all of the snow into our cul-de-sac? Why are you continuously putting snow on a stone wall where someone could get injured after I have now reported it three times? There are a ton of kids in our neighborhood and surrounding neighborhoods and kids like to jump in big piles of snow. I will not be held liable because the city of Bloomington will not listen to or work with its residents. Finally when you contact the city of Bloomington instead of working with you why do they always seem to retaliate against you and make the situation worse? This is what happened last year when the plow driver asked me how I suggested he plow with my "plow experience." I have many other picture but this shows the pile today and how large it is and how spread out the city left. If it snows anymore my neighbors might not be able to back out of their driveway. Is this acceptable??