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City of Bloomington, Indiana – John Hamilton, Mayor

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closed #170425

Water Utility Problems

611 N Park Ridge RD

Case Date:
9/19/2019

I had my water turned off without receiving notification.

closed #170460

Water Utility Problems

1412 N Sumac CT

Case Date:
9/22/2019

Water shut is off

closed #170585

Water Utility Problems

5495 S Old State Road 37

Case Date:
10/1/2019

The water pressure is really low.

closed #170700

Water Utility Problems

320 W 8th ST

Case Date:
10/14/2019

water main break (again) 900 block of Grant and Dixie no water at 402 E Dodds, why would that break affect my address? Will we be notified if we need to boil water? We were not notified until after the fact when the last water main break happened a few weeks ago. I read it in the paper.

closed #170701

Water Utility Problems

320 W 8th ST

Case Date:
10/14/2019

water main break (again) 900 block of Grant and Dixie no water at 402 E Dodds, why would that break affect my address? Will we be notified if we need to boil water? We were not notified until after the fact when the last water main break happened a few weeks ago. I read it in the paper.

closed #170702

Water Utility Problems

320 W 8th ST

Case Date:
10/14/2019

Turned on the tap this morning and have no water. No construction going on, all was fine yesterday. This is 916 S Henderson St, 812-339-2628.

closed #170703

Water Utility Problems

504 E Dixie ST

Case Date:
10/14/2019

I live at 505 E Dixie St and we are without water this morning. Any idea when water service will be restored?

closed #170756

Water Utility Problems

3907 S Bushmill DR

Case Date:
10/18/2019

After installing the smart water meter CBU nor their contracted service provider left notification on our door that installation had occurred. On Monday of this week, CBU dug around the meter and within hours several water issues were present in our home. Debris in our drinking water (again not notified of work done, w tag on our door) seal blown off our dishwasher pump rendering it useless, and water saturating our carpet in the Living room. All occurring within hours of CBU being around the meter and digging. We have contacted and spoken with both contracted service personnel as well as the meter dept at CBU. We are currently in communication with assistant director. Today a service meter technician came to our property to take pics and "plugged" the smart meter back in to a housing that it had come undone from as per Ken Johnson. Again, we were home, the meter was handled and no courtesy knock or paper notice was put on our door . This is unacceptable as we had just been on the phone with CBU sharing our concerns. CBU Protocol has not been followed, drinking water was not safe guarded for my family, digging around a meter with no courtesy tag left on the door, meters installed with no courtesy tag left on the door including notice to flush the system or # to contact if there were issues, meter equipment not "plugged in" as per Johnson, and water leaks in our home which now require jack hammering into the slab. This is a deep concern of water safety, CBU Protocol disregarded, and extensive repair cost (3k or more). Mike Colliver (317)590-0115

closed #170884

Water Utility Problems

818 W Estate DR

Case Date:
11/4/2019

Water was coming up around the new cover installed (City water line) near our front yard- not sure if there is a leak but the neighbor came over to tell us about it last evening when she was walking her dog. 818 Estate Drive in Clear Creek Estates

closed #170927

Water Utility Problems

214 E Ridgeview DR

Case Date:
11/9/2019

Hi there, I was looking at our water bill for this past month and it seems to be off. For the past year our water consumption was between 2-4 thousand, and the past month and the month before they were significantly higher. Would you be able to tell me if they came out and metered it for the month of October or if that was an average? If the 6 thousand is what they actually metered then I am afraid we have a leak going on as we have definitely not used double the amount of water that we typically use.