Water Utility Billing Problems
416 E 12th ST
- Case Date:
- 9/6/2022
We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
Water Utility Billing Problems
221 E Varsity LN
- Case Date:
- 1/10/2023
2 pipes busted in my apartments due to the copper pipes and the cold which resulted to 50 gallons being added to my water bill. First I was wanting to see if we could get some of the taken off cause it wasn’t our fault and set up a payment plan if I do have to pay the increased amount.
Water Utility Billing Problems
1307 N Maple ST
- Case Date:
- 2/15/2023
Hi, My water connection was cut off because I lost my card and couldn't make payment. I'm charged some$90 fee for this. I've been and to pay my bill today. I'm already going through depression. I'm an international student at IU.I request the department to please waive this fee. I'll make sure it never happens again.
Water Utility Billing Problems
211 S Roosevelt ST
- Case Date:
- 1/17/2023
There was a leak over winter break in my son's rental house. The water bill was over 800 dollars. We would like to dispute this bill.
Water Utility Billing Problems
214 E 15th ST
- Case Date:
- 11/14/2023
Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.
Water Utility Billing Problems
607 N Grandview DR
- Case Date:
- 12/6/2023
I received a water bill with 19000 gallons of use and wastewater. That seems very high. I'm hoping the utility can let me know if there is an issue going on with my water meter.
Water Utility Problems
933 N Jackson ST
- Case Date:
- 8/24/2017
615 W 6th St water leaking out of ground and on to road.
Water Utility Problems
104 S Bryan AVE
- Case Date:
- 1/8/2018
Our water hasn't been working since Sunday. The employee who came out then said the pipe was frozen from meter to main and that a crew would be out. A crew has not been out today and I am trying to find out when one will be and when we can expect to have water on again.
Water Utility Problems
1200 E Prairie DR
- Case Date:
- 3/12/2018
Hi, I noticed that there is a lot of water seeping from the water meter area of my neighbor's yard. His address is 1200 E Prairie Drive, in the Fairwood Terrace subdivision off Old 37 North, near the fire station. The meter is located near the Fairwood Drive side of his yard. He doesn't go outside much so probably hasn't noticed it. I think there may be a leak or something so I thought I should report it.
Water Utility Problems
422 E Cottage Grove AVE
- Case Date:
- 2/22/2016
I've noticed that there is almost always flowing water at this location on Cottage Grove. Possible water main issue?