closed #178577
Water Utility Problems
2426 E Rock Creek DR
- Case Date:
- 1/12/2022
Returned home late from the hospital and found water flowing across the sidewalk between our house & neighbors’, near the water shutoff & sewer cover.
Returned home late from the hospital and found water flowing across the sidewalk between our house & neighbors’, near the water shutoff & sewer cover.
This is more of a question after some recent work done by my property to fix a water main leak. As you can see from the image, there is some damage done to the lawn by heavy equipment used during the process. I was wondering if the city is going to help fix some of that or whether the responsibility lies on me. Also, is there any plan to re-pave part of the street that was drilled through to fix the underground water leak? Guessing yes once it is warmer outside? Thanks!
After Sunday's night storm there is low to no water pressure. I have investigated and cannot find or hear any leaks.
On the morning of 3/7 (after a night of storms) we noticed that our home’s water pressure has been significantly reduced. There is barely enough pressure to use the shower. I have asked neighbors in the area, and they are reporting similar issues.
I and others in the area have experienced a decrease in water pressure since the March 6-7 overnight and early morning storms.
The storm drain in front of my house clogs repeatedly. This is the storm drain on the south side of the street. Please replace the old storm drain grill with a more modern one like the one across the street. Today the water was backed up so high that it took me 5 minutes of work just to find the grill so that I could clear it.
water draining into alley and into sidewalk area created pools.
In February a water main burst and was promptly repaired. The hole has been filled but complete resurfacing has not been done. When can residents expect this to be completed? Thank you.
We recently had a plumbing contractor come out to our house to inspect our plumbing. They indicated that our water pressure was between 90 to 100 PSI and could be caused by a problem from our water utility. They indicated that the pressure should be less than 60 PSI and that such high pressure could damage our pipes and appliances that use water. Is this something that the City's water utility team could look into? Thank you!
I've been meaning to report for some time. During major rain events stormwater rushes into my basement in through the sanitary sewer drain. The last time was June 2021 and storm water poured in for 8-10 hours solid. Luckily I have installed a sump pump that kept the overall water level manageable. I've lived at this address for 10+ years and this problem has occurred 3-5 times total. It only happens when the storm water system is overwhelmed. I believe the same happens for my neighbors. Is there anything I can do to prevent more back flow during major rain events?