Water Utility Billing Problems
660 W Fairway LN
- Case Date:
- 4/14/2004
Customer was out of town due to hip surgery and rec'd. large water bill upon his return. The stool had a leak. Customer would like an adjustment on account since he was gone.
Water Utility Billing Problems
660 W Fairway LN
- Case Date:
- 4/14/2004
Customer was out of town due to hip surgery and rec'd. large water bill upon his return. The stool had a leak. Customer would like an adjustment on account since he was gone.
Water Utility Billing Problems
702 W Dodds ST
- Case Date:
- 4/22/2019
Our water bill has grown exponentially over the last year and we cannot find a reason why. We have had plumbers out who can find no leak so we are turning to the water company to help us investigate.
Water Utility Billing Problems
710 E Maxwell LN
- Case Date:
- 3/11/1998
Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.
Water Utility Billing Problems
710 E Maxwell LN
- Case Date:
- 1/21/1998
Mr. Carrico recent water bill was 3 times the normal rate. He later learned that Utilities had a list of people whose water bills increased drastically. Mr. Carrico is upset that no one informed him as soon as this was noticed so he could look into the problem. After he was informed, he called a plumber and it will be several days before they can work him in. He would like an adjustment to his bill.
Water Utility Billing Problems
7308 W WHIPPOORWILL LN
- Case Date:
- 8/10/2004
Customer stated they are going to have to install all new water lines due to over 5 line breaks during a 2 year period. Customer says they will not be able to pay for new line and pay utility charges at the same time.
Water Utility Billing Problems
785 E Sherwood Hills DR
- Case Date:
- 6/18/2019
Water leak causing increase in water bill
Water Utility Billing Problems
8615 S FAIRFAX RD
- Case Date:
- 2/5/2001
Letter was received from Mr. Johnson requesting relief from USB for inordinately high water bill received in January 2001 for water lost at 8615 S. Fairfax Road (aircraft storage hangar on grounds of Monroe Co. Airport.
Water Utility Billing Problems
915 N Madison ST
- Case Date:
- 12/7/2019
I was billed for 3000 gallons of water in a month that I used less than 100. Both the meter and the next bill I received reflect this. I assumed I would be credited for the overpayment when the meter was checked again, but that did not happen.
Water Utility Billing Problems
Bloomington, Indiana
- Case Date:
- 7/16/2019
I will be leaving Bloomington on the 31st and would like to schedule a time for the water to be turned off for my unit.