Water Utility Billing Problems
- Case Date:
- 10/10/2017
To whom it may concern,
I received a water bill that stated that my house used 15 units of water, when we average around 4 units. I called to discuss this bill and had an extremely poor experience. I was connected to a customer service representative, Laurie, who treated me very unprofessionally. As I was explaining my situation, Laurie devalued my statements, spoke over me, laughed at me, and negated everything that I said.
To say that I am disappointed with the quality of service is an understatement. I have always had a positive experience with the City of Bloomington, however, this was an anomaly. I hope that the proper actions will be taken.
Thank you.
Water Utility Billing Problems
- Case Date:
- 1/2/2018
water meter is frozen, homeowner has checked the pipes throughout the home.
Water Utility Billing Problems
- Case Date:
- 5/7/2016
tried to pay water bill online every month but says my info not write your online payment sucks
Water Utility Billing Problems
- Case Date:
- 5/23/2016
Hello--I moved from 933 N Jackson St, Bloomington IN last August to my current address at 911 W 6th St, Bloomington IN. I have not received a final bill for my old address, so looked online and it indicated my balance is $0. I need to transfer the water to my name at my current apt and wanted to make sure I do not have an outstanding bill that is not reflected online. Please let me know if you can. --Lori Canada 812-679-6266, SS# 307-04-6684
Water Utility Billing Problems
- Case Date:
- 6/14/2012
Hello, I haven't received a water bill this month. Is it late, or lost? Thanks.
Water Utility Billing Problems
- Case Date:
- 6/25/2012
Where is the May Water BILL????
Water Utility Billing Problems
- Case Date:
- 2/7/2013
My utilities bill covering services from 01/02/2013 - 01/31/2013 indicate a charge of $61.76. My water was shut off during this period. Please suggestion an answer. Thanks
Water Utility Billing Problems
- Case Date:
- 8/14/2013
I need to have my water switched over from my old house to my new apartment. My old address was 1204 N. Lincoln st, and my new one is 1720 N. Lincoln St. This needs to happen as soon as possible. Thank you.
Water Utility Billing Problems
- Case Date:
- 8/2/2014
Hello,
My name is Samantha Schiffman. I used to live t 418 e. 8th street. I have called 7 times all during operating hours to try to shut off my water/ transfer payments to sheree Demming properties. I needed to transfer them beginning August 1st and have been calling since the 30th. Please get back to me letting me know services have been terminated/ transferred. Thank you.
Samantha Schiffman
Water Utility Billing Problems
- Case Date:
- 8/11/2014
Where do I find the form to stop water service?!