Case Date:

4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?

Case Date:

1/3/2018

I do not have water in my house.

Case Date:

8/10/2017

Us and our neighbor are experiencing a lot of air in our water lines the last two days.

Case Date:

3/30/2017

There is a really big hole at the corner of East Thornton Drive and South Covey Lane - it gets bigger with each rain (water runs down the hill off Thornton). Do you think that this can be patched soon before it gets much worse? Thank you so much.

Case Date:

2/18/2018

I am the owner-occupier at 1604 E University St. January 8-10, a water line had frozen and was repaired under the gravel alley that leads to the driveway/parking spots at the back of my house (and 3 other residences). At the conclusion of the repair, the two large holes that had been dug to access the water line had been filled in and some new gravel was spread over them. I do not believe that enough gravel was replaced, as the alley is now incredibly uneven and there are several large low spots that make it difficult to navigate, especially in the recent icy/snowy conditions. Is it possible for the City to add some more gravel to the alley?

Case Date:

12/2/2015

Just wondered if there was a way to find out about drinking water advisories and boil orders that aren't checking this website every day. Is there such a thing as signing up for a text alert for this service? Thanks for your time.

Case Date:

7/19/2013

Road destroyed for months by construction of water line. Who do we send the bill to for wheel bearings and alignments?

Case Date:

4/25/2015

Note location should be Winslow Farm Community Association storm water retention pond (DO NOT contact this home address). Note: I live at 414 E Wylie Farm road. My question is should soil erosion in Winslow forest be abated since we have a lot of soil in our storm water detention pond that seems to highly likely have come from Winslow woods (accumulated since WFCA pond was constructed in 1995).

Case Date:

10/1/2018

Water runoff is still an issue. I have reported this before and it is causing damage to my yard and basement. This area really needs a sidewalk or curb with storm drains.

Case Date:

2/21/2018

Water form the neighborhood is flowing into my yard causing floods and interior damage once saturated. I have a lot of video evidence. I am trying to repair damage on my own, but I can't keep up.