Case Date:

2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration> Indeed there was unscheduled server maintenance done on the water payment server. Please contact utilities customer service if you need additional help. 812 349 3930 during 8am to 5pm. Thank you

Case Date:

5/31/2013

At the southeast corner of 3rd and Woodlawn there is a large pothole that makes it hard to cross at the pedestrian crosswalk. Also, it fills up with water when it rains.

Case Date:

2/28/2025

Large muddy puddle on south side of Maxwell, between Woodlawn and Manor. Has happened ever since they removed the house and driveway and then filled in the south side of the road. The work they did blocks the water from draining off the edge of the road. Thanks!

Case Date:

5/24/2025

Home is on double lot, was in tough shape inside and out; took two years to sell due to condition (initial asking 450,000 sold at 170,600) but finally sold a few months ago. Seller moved out; Neighbors have no info on who bought it but assume investors who will tear down to build 2 new homes. We are writing on behalf of all surrounding neighbors. City did arrange for lawn to finally be mowed (thank you!) but there are other more serious issues: 1. A backyard in ground pool no longer has required fencing in yard and pool cover has come off, water is green/moldy. No fencing hazard for wandering children playing, animals but we are concerned about mosquitoes, etc. 2. All sorts of large pieces of siding are flapping all day long in the wind. In storms the sound can be heard houses away and we all are waiting for the day they rip off and come flying down! 3. A fox family has nested in home - literally underneath 1010 from several entries all around (may be inside?) There are five in total (mom with 4 kits - all now full size) They play around pool area and romp in yard which is lovely to watch but now when it means they are leaving rabbit, bird, animal carcasses all over this property and in our yards. Wildlife told us that any neighbor can pay for trapping them as they won't move them. Seriously - all of us?! Fox family are now going after neighborhood cats, and having growling matches with dogs being walked, especially in the evening. Again, they are absolutely beautiful to watch but not the right habitat. Our daily lives are affected by their habitat next door. No owner name to contact for any of us to ask them to clean up carcasses which also now cause more insect issues - ticks, fleas, mosquito, flies in addition to moldy pool water. Some of us have started piling carcasses up in one place on property. The irony here is that the original owner was Bruce Jennings ... who worked in HAND Dept. for many years before passing away. :-( Thanks for anything you can do. Suggestion to add: New owners would be smart to reach out to all on the street to introduce themselves and help us learn more about their plans. We have lived here forty years; this block is a tight knit, close group of caring neighbors who are reasonable and look forward to new plans for 1010! Thank you. (we have a lot of photos if that is helpful but the narrative seems to sum it up)

Case Date:

11/22/2017

Question: why do my house plumbing leaks occur when lots of people leave town for vacation? This happens not every vacation, but most of the leaks in my house have occurred like today, at vacation time, or 4th of july, etc. Is it that city water pressure to my house goes up then? Do you try to regulate pressure for this vacation exodus?

Case Date:

2/13/2019

After the last storm, water draining damaged a portion of the road in front of our house, and part of the front lawn was washed into the drainage ditch

Case Date:

1/27/2000

HIT WATER LINES

Case Date:

4/23/1996

Mr. Cullers feels that the culvert is undersized causing a drainage problem. The City did work in this area a few months ago. The City installed bars across the culvert causing a backup of water. Mr. Cullers crawl space has flooded.

Case Date:

1/18/1997

turn water back on

Case Date:

1/18/1997

turn water back on