Water Quality
105 E Sunny Slopes DR
- Case Date:
- 8/22/2018
Water coming out of the tap sometimes "brownish." On and off during the last couple of months. When it happens we don't drink it, but it has ruined a white sweater in the washing machine. What should we do?
Sewer Problems (Storm Sewers)
1048 W 17th ST
- Case Date:
- 6/23/2021
We have cleaned the tops of the grates in front of our building but can not clean the culvert in the ditch, which is clogged with debris. We also have
one grate that has erosion barrier under the grate which won't allow water to pass through as it is packed with mud. We were flooded in 2008. We were within a foot of it entering our building early last Saturday morning. Please send someone to address this issue before Friday. We can not survive another flood.
Water Utility Problems
104 S Bryan AVE
- Case Date:
- 1/8/2018
Our water hasn't been working since Sunday. The employee who came out then said the pipe was frozen from meter to main and that a crew would be out. A crew has not been out today and I am trying to find out when one will be and when we can expect to have water on again.
Water Utility Problems
1039 S Colchester CT
- Case Date:
- 6/29/2023
We have very little water pressure.
Sewer Problems (Storm Sewers)
1036 W 6th ST
- Case Date:
- 5/20/2022
All the storm water runoff from the White Oak Cemetery basin, during very hard rains, cannot be handled by the 4-storm drains near the intersection of 7th and Oak Streets. The excess is diverted through the gravel parking of our neighbor at 1025 W 7th, washing the gravel onto the street. The storm water then turns and washes through the alley between 6th & 7th Streets. It then goes through our carport and yard washing our mulch away in places. Oak street was paved in the past and is higher than the storm drain at 7th and Oak so any excess water has do go through the gravel parking instead of down the street. I would be happy to meet someone to look at this problem. Thanks.
Water Utility Problems
1035 W 6th ST
- Case Date:
- 9/1/2022
There is water seeping out of the ground and onto the pavement on the east side of Oak Street, the alley that runs between 5th & 6th Streets. On the other side of Oak is a fire hydrant. I suspect the pipe is leaking.
Water Utility Problems
1034 S Colchester CT
- Case Date:
- 5/30/2020
Several water meters have been sitting on the sidewalk between 1034 and 1046 S. Colchester Ct. for the past two months since CBU’s contractor came through installing smart meters. Will someone come to get these?
Water Utility Problems
1030 W Briarcliff DR
- Case Date:
- 3/19/2024
Water was working fine yesterday but i don't get a drop today. The online portal did not say i was delinquent with payment but i paid today anyway. Any clue what's going on?
Water Quality
1030 S Ballantine RD
- Case Date:
- 4/21/2020
Orange tap water.
Water Utility Problems
1028 S Duncaster CT
- Case Date:
- 8/3/2022
Water pressure lower than normal.