Blocked Sidewalk
228 W Kirkwood AVE
- Case Date:
- 3/10/2024
When it rains, water sheds to the west off the B-Line and drops sediment on the sidewalk along Kirkwood. It seems preferable that the water would shed toward Morton Street where the storm water drains can other job. The sediment deposit from the rain last week is still covering the sidewalk on the north side of Kirkwood.
Water Quality
225 E Varsity LN
- Case Date:
- 9/20/2021
Water smells and tastes like dirt. Going on week 2 of this issue.
Drainage or Runoff
2214 E 7th ST
- Case Date:
- 7/1/2023
Storm sewers are blocked by debris on the streets causing water backup on the road. The street needs to be cleaned and debris removed from storm grates.
Sewer Problems (Storm Sewers)
221 N Sheffield DR
- Case Date:
- 8/3/2020
Water heavily pools and looks very muddy at the foot of our driveway and down Sheffield and seems to be very slow to go into drains when it rains heavily.
Water Utility Billing Problems
221 E Varsity LN
- Case Date:
- 1/10/2023
2 pipes busted in my apartments due to the copper pipes and the cold which resulted to 50 gallons being added to my water bill. First I was wanting to see if we could get some of the taken off cause it wasn’t our fault and set up a payment plan if I do have to pay the increased amount.
Water Utility Problems
221 E 6th ST
- Case Date:
- 2/22/2021
No water
Biking & Walking
2204 W Arlington RD
- Case Date:
- 2/13/2020
The bike path on the side of Arlington Ave. between 17th and North st. has some very rough sections and pot holes that hold water making navigation difficult and dangerous after a storm.
Water Utility Billing Problems
214 E 15th ST
- Case Date:
- 11/14/2023
Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.
Drainage or Runoff
213 E Cottage Grove AVE
- Case Date:
- 1/26/2024
There is water constantly flowing out of the ground on the alley east of 213 E. Cottage Grove about 40 feet north of the street. The water is bubbling up and flowing south to the street then flowing east to Lincoln. When it was cold recently a glacier formed there that was dangerous to walk or drive on. It i now getting swampy there - still dangerous but in a different way. Both City Utilities and property owner were notified, but it is not clear if anyone has determined where the water is coming from. Good to check the meters in the area, e.g., 701 N. Lincoln, 700 N. Washington, 706 N. Washington for any unexpectedly high usage.
Sewer Problems (Sanitary Sewers)
213 E Cottage Grove AVE
- Case Date:
- 2/16/2024
See case #187164: Water is still flowing from house. The stream begins in the alley coming from the NE corner of the house, then moving south down the alley to Cottage Grove. The sewage water then travels east along the north edge of Cottage Grove to Lincoln. The sewage water then forms a pool on the NW corner of Lincoln/CG. The sewage water then crosses CG and travels south along the west edge of Lincoln until it meets 10th Street, where it crosses Lincoln to the NW corner of Lincoln and 10th, where is has formed a second pool. The property owner claims there is no water coming from their house. Please test the water for microorganisms and when the tests come back positive, inform the property owner of their obligations if they want to continue to rent out houses that used to be people's homes.