Other
400-498 E 7th St, Bloomington, Indiana, 47405
- Case Date:
- 2/7/2019
I would like to thank the city of Bloomington for their professional assistance in helping me avoid a significant problem at my home during the recent snap of epic cold weather.
It all began with frozen water pipes when I failed to keep a small stream of water running in my city townhouse; there was no excuse on my part for the mistake. To make matters worse, I needed to catch a flight out of town later that day.
This is where the city came to the rescue.
I quickly and easily found the city utility web site and created a work ticket from the easy to follow instructions. Literally within minutes, a highly trained and cordial city employee called me and walked me through the steps I needed to take to reduce any potential damage to my water pipes. Only minutes later, a two person team arrived and worked in zero degree weather and quickly turned off the water at the meter.
They went so far as to reassure me that they would be back soon after I got back to town and to just give them a call. Despite the near zero temperature, they never once complained about the outdoor working conditions. I was impressed.
When I got back to town, I created another work ticket, and the customer service process repeated itself, leading to a perfect resolution to the problem.
I was very impressed with the entire process - a total Rock Star performance from everyone on the city team.
Craig Medlyn
Bloomington
Water Utility Billing Problems
3222 N Kingsley DR
- Case Date:
- 6/24/2024
We received a notice on our door that our water usage was higher than usual--"30 gallons per hour used." Could this be from watering our garden about every-other day over the last couple of weeks? Should we be concerned? Since we can't access the meter ourselves, is there a way we could get meter readings over a two- or three-hour period when we're not intentionally using any water?
Water Utility Problems
315 E 7th ST
- Case Date:
- 1/31/2019
I live at 309 E. 7th street and have no water. I need someone to come and check it out and have someone turn off the water main in front of the house, it is under a steel plate on 7th street.
Thanks!
Craig Medlyn
410 598 7547
Water Utility Problems
315 E 7th ST
- Case Date:
- 2/5/2019
Dear Bloomington water department.,
Last week my pipes froze your team came to my home promptly and turned off the water right after calling for an emergency shut off at the meter.
I am back to town and would like to have your team come back to my home and turn the water back on at the meter.
Please let me know if this can happen this afternoon, I would like to be at the house when the water is turned back on so that I can deal with any water issues if I have a broken pipe.
Thank you!
Craig Medlyn
309 E. 7th Street, Bloomington.
Cell: 410 598 7547
Water Utility Billing Problems
2301 E 5th ST
- Case Date:
- 9/11/2024
Extremely high bill for water not used, no one is contacting me back about it
Water Utility Problems
1708 E Windsor DR
- Case Date:
- 5/6/2019
Leak at water meter in front yard
Water Utility Problems
1601 S Ira ST
- Case Date:
- 3/7/2019
We have paid our water fee,but our house still do not have water
Water Utility Billing Problems
1031 N Orris DR
- Case Date:
- 6/10/2024
My water bill for this month is showing twice our normal consumption rate, which I believe is incorrect. We have not changed our usage habits, let alone doubled them.
Potholes, Other Street Repair
- Case Date:
- 9/6/2018
On the south side of E First near the intersection with Highland: Water valve cover turned upside down, creating sharp edges for vehicles
- Case Date:
- 7/10/2017
The lid to our water meter is not bolted down. while mowing last week, i stepped on the lid while turning the mower around and nearly fell in because it's not attached and was laying on top of the canister crooked.
it appears to be very rusty. Please have someone check into this. I don't want the lid just sitting there unbolted.
it's dangerous when someone steps on it the way it currently is.