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City of Bloomington, Indiana

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closed #171519

Water Utility Billing Problems

209 S Fairview ST

Case Date:
1/23/2020

account: 34550-003 meter: 94833609 While our statement indicates we usually use between 1,000 and 2,000 gallons of water per month, our bill indicates we used 4,000 gallons in November and 7,000 gallons in December. meter no: 94833609 11/18-12/09 7000 gal 21 days 2 people We inspected our crawlspace for leaks or points of usage and our convinced there are none.

closed #58040

Water Utility Billing Problems

2005 S Yost AVE

Case Date:
5/25/1999

Mr. David Randolph (of IIG, Inc.) stopped in to complain that his water was shut off due to delinquency on a $30.00 acct. The shutoff cost him over $600.00 in loss of production. Mr. Randolph stated the shutoff could potentially have cost him machinery of plus pose an environmental hazard.

closed #168001

Water Utility Billing Problems

2003 S High ST

Case Date:
4/6/2019

My water consumption use (and corresponding bill) is twice as much as any of my other previous months. We have not increased our usage during March - if anything, it should be a little less since we were out of town for a week. This reading cannot be accurate.

closed #171297

Water Utility Billing Problems

1818 S Maxwell ST

Case Date:
12/27/2019

Our water bill is way higher than typical. I have looked for a running toilet and checked in the house for a water leak but I'm not finding anything. Is it possible that the leak could be outside?

closed #173230

Water Utility Billing Problems

1720 E Devon LN

Case Date:
8/2/2020

My utility bill for account 7559-002 for period 06/01/2020 to 07/07/202 shows water usage of 82000 gallons. In all previous periods for the year, the usage never exceeded 4000 gallons. There were only three people living in the house during this latest billing period. A new water meter was installed during this billing period by your company. There appears to be a problem here. There is no way the water usage being charged for was actually used.

closed #171249

Water Utility Billing Problems

1718 E Thornton DR

Case Date:
12/18/2019

my bill's water usage appears to be double my normal amount. Steven Wallace 1718 e. Thornton dr

closed #37924

Water Utility Billing Problems

1708 S Olive ST

Case Date:
2/18/2004

Letter rec'd. from Jackie Bowman Helton requesting appeal by USB Admin. Subcommittee on charges on her account for 1323 W. 8th St. She had a leak in the stool and feels she should not be responsible for water bill due to leak.

closed #66089

Water Utility Billing Problems

1708 S CIRCLE DR

Case Date:
10/20/1997

Ms. Pitcher is upset that she has been billed $75 for water usage in the last month. She said she is a single woman, and could never use that much water in a month! She said she did water her lawn/flowers in September, because it was still warm enough. She said she spoke w/ Utilities, and they told her the Utilities Board could extend the Summer Water program, and did not.

closed #61849

Water Utility Billing Problems

1701 E LONGWOOD WEST CT

Case Date:
9/8/1998

Mr. Leeds wrote and letter was received on 9/8/98. He stated he received phone call from CBU stating that his water was to be disconnected due to non-payment. He came to CBU within an hour and paid his bill. On 9/1/98, he returned home and discovered that his water was disconnected. When he contacted CBU, he was told that he paid the "wrong" bill and that his payment was not applied to the delinquent amount. He stated he was made to feel that he was wrong and CBU was unforgiving.

closed #45113

Water Utility Billing Problems

1700 S Maxwell ST

Case Date:
5/23/2002

Mr. Yost stated that he requested that water be turned off in October 2001; however, he received and paid bills for next five months. He is requesting that he be refunded the amount of these payments ($59.20).