Case Date:

9/7/2021

Re: Communication about Boil Water Alert for 7th St., 9/6/21. I did not know that there was a boil water alert for my street until, by accident, I found out about it. I'm even signed up for alerts from Monroe County, but I never received one. If you're new to Btown or even if you're not and you've never encountered a boil water alert or even if you have--if you don't know about the Monroe Cty. alert system or if that doesn't work well (I couldn't even find the alert on the Co. website), or you can't manage digital stuff, there's no way you'd be prompted to check for an alert, and that could have serious health consequences. In this time of public health crises and awareness, that's critical. Please implement an effective communications system as soon as possible so that all residents are sure to be alerted and can protect their health. Thank you.

Case Date:

10/14/2021

Home owner has excessive growth in back yard. Home owner also has two untreated, unfiltered, and un-serviced pits in the back yard that fill with rain water and are left standing. Referred to as "ponds". This has caused an increase in critters and bugs in the area. I would like this request to remain anonymous please...

Case Date:

10/19/2021

On the north side of the newly-paved 7th Street, between Dunn and College Avenues, there are numerous locations where sewer and water drain covers are sinking into the ground...it is excessively bumpy, hazardous and only going to get worse unless addressed immediately.

Case Date:

4/25/2022

In reference to the entire bay of E Linden Hill Drive. The street paving is in disrepair due to years of wear and several water main breaks. Patch fixes have been done in past but full repair of this street. Request place to know when the street will receive a new hardtop covering as the adjacent street (The Stands Dr) did in recent years?

Case Date:

5/13/2022

In February a water main burst and was promptly repaired. The hole has been filled but complete resurfacing has not been done. When can residents expect this to be completed? Thank you.

Case Date:

8/25/2020

In intersection of High St and E Maxwell Ave, there is a missing steel cover of a water access point. Has been missing for days. Creates a hole about 6" or 8" across. Hazardous.

Case Date:

9/25/2020

An 8 by 2 ft. Section of S. Highland on the west side of the steeet next to the storm drain section (near my house at 926 S. Highland) has buckled and crumbled into various sizes of asphalt chunks. If we have a sustained and severe downpour of rain, the water running down the street will carry the chunks into and block the storm drain under my front drive (on city property) and cause flooding. I am 81 and am unable to clear the street myself. May I ask you to inspect the area and possibly remove the debris? Thank you.

Case Date:

12/15/2020

Several potholes along Woodstock street and intersection of Woodstock and High Street. Water, debris, and dirt collection is excessive.

Case Date:

2/21/2023

The South Arbutus Drive cul-de-sac needs repaving. The pavement is eroding away in several places, the north side of the green space in the middle of the cul-de-sac has become a pothole, and previous repairs/upgrades to water and gas lines have left the street in bad shape.

Case Date:

5/15/2023

The owner of this renter occupied building (Tariq Khan) and/or the tenants have not taken their garbage out to the curb for pickup in three weeks. Also, this home has rain gutters and downspouts that go directly into the ground or into areas between the home and neighboring houses - which is causing water damage to the neighboring houses.