Case Date:

4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?

Case Date:

9/18/2016

The water fountain at Park Ridge East Park is continuously running.

Case Date:

10/25/2016

We have a sidewalk already, but I have a question about modifying it. We are considering having some drainage work done on our property and would like a drain/grate through the sidewalk to help with water draining. We've seen some in the sidewalks along Blair Ave. and were curious about how to have one installed. If this is not under your area, would you please pass along this email to the appropriate person or committee. Thank you for your time!

Case Date:

1/24/2017

Potholes in gravel alley. They hold water allowing mosquitoes to breed.

Case Date:

2/18/2017

Good afternoon, I am writing to report an issue with water drainage coming from the roofs of houses and dumping on to the sidewalk. Along N. Indiana Ave, many houses/apartments (owned by Elkins Apartments) have drainage downspouts that empty directly on to the sidewalk. This creates a hazard with constant freeze and thew during the winter months. I have personally felt unsafe walking down a sloped sidewalk, on what is pure ice during periods this winter. Indiana Ave. is a very high foot traffic area during winter months as fans walk to and from basketball games. From witnessing several people slip and fall on the ice, I feel like it is my duty as a citizen to report this issue to the city. Though we have been blessed this season with relatively mild temperatures, this does not overshadow the safety hazard created from the downspouts off many of these houses. This problem would ideally need to be handled quickly before the next cold spell of weather. Thank you. Best regards

Case Date:

5/20/2017

The storm drain between 1019 and 1017 w 6th st isn't draining. Water is flowing on top of it.

Case Date:

2/21/2016

There is water bubbling up and running down the street there seems to be another water bubbling up on the other side of the street further up Penn Ct

Case Date:

2/22/2016

I've noticed that there is almost always flowing water at this location on Cottage Grove. Possible water main issue?

Case Date:

3/3/2016

Water pools on NE corner of 11th/Lincoln intersection (formerly a sidewalk) and freezes. This is dangerous. Water pools at same location in summer and causes swampy conditions.

Case Date:

6/13/2016

The water fountain by the bathrooms at lower Cascades is leaking from inside the water fountain. It's a pretty good flow.