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City of Bloomington, Indiana

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closed #179279

Water Utility Billing Problems

Case Date:
3/17/2022

When i bought this house 4 years ago, all paperwork said "city sewer" Turns out, my house actually runs on a Septic tank. Was not informed about this till one of your guys had to come over cause my water was backing up through the drains

closed #183334

Utility Construction Projects

2807 S Elizabeth CT

Case Date:
4/4/2023

Gas utility dug up driveway and recently the new cement was put in but they left a large (heavy and immovable) clump on the lawn. Also the edge of the driveway is collecting water from the small ditch next to it they dug up. It’s been about a week now - I thought originally they might come back to take care of it.

closed #166390

Sidewalk & Curb Complaints

Case Date:
11/1/2018

The sidewalks on the west side of rogers just south of Bloomington Iron & Metal (about 9th street) flood when it rains. A stream flows out of BIM at the south side of their driveway, across the driveway cut for the gym, and then across both driveway cuts for the big one world parking lot. When it is raining hard, there is no way to traverse the gym driveway without standing in 3+ inches of water. Did you know BIM is a superfund site?

closed #180985

Sidewalk & Curb Complaints

Case Date:
8/11/2022

I live at the corner of 16th and Hancock . I have two points to address. the first, is thtat I talked with an individual last year involved with storm water just after the culvert at my corner had been replaced, and advised this had been a missed opportunity to upsize this culvert, and that I had witnessed overflow of the corner culvert in a number of storms. this past tuesday, August 9, 2022, we had about an hour of rain. Included are pictures of the overflow that lasted about 45 minutes after rain had ceased. My street has recently been repaved and i thought , perhaps a remedy might be included in this process, however, no. Additionally, thegravel shoulder that has been added to finalize this new repaving process has stopped short of my property, and the new asphalt topping was not tapered onto my asphalt driveway, even though they primed a sweep into my drive, indicating to me that bonding a transition had probaly originally been intended. Now i have a bump approaching the street that is collecting gravel from these overwash events. the North side of 16th between Monroe and Hancock has not had a gravel shoulder appliction. Is ther more work scheduled to complete the gravel shoulder. Please view the pictures included. thanks, bill Goodhew PS I have two more pictures, but this report format does not allow me to load more than one. Happy to send them to someones phone

closed #165856

Sewer Problems (Storm Sewers)

511 S Mitchell ST

Case Date:
9/10/2018

The city has come out and measured several times for a culvert to be installed in front of my driveway. The problem is that the street is higher than my driveway and this house is at the bottom of a hill. When it rains all the debris from the street and houses above me come into my driveway. There is so much water that my basement can flood and the water level can easily reach several feet deep. I have at the moment blocks of stones in front of my driveway so that the debris and water keeps going down Mitchel street instead of blocking the small drainage grates that are in driveway. Sincerely, Philippe Garnier

closed #157897

Sewer Problems (Storm Sewers)

3519 S Tudor LN

Case Date:
1/25/2017

We had our basement flood (wet carpet in half the basement) on January 20, 2017 without any previous sign of leakage on that side of the house. The source of the water is unclear, but I'm wondering if the home (built ca. 1973) has a footer drain connected to the storm drain. Kevin Potter is coming out to inspect for structural damage at 2 pm today (1/25/17) The city storm drain was updated within the past two years with the new pipe starting at the down-slope corner of our property. The neighbor two houses up-slope from us discharges a lot of water from his property and had excavation work done near the end of his french drain on the 18th or 19th. Part of this work involved off and onloading a sizeable backhoe in front of our driveway near where the old and new drain pipe would be joined. I'm not sure what work the neighbor had done. In addition to his drainage, the neighbor immediately down slope from us was also draining his pool into the storm drain on what had been a very rainy week. Is it possible to send a city employee out to see whether some combination of these activities has caused the drainage system to fail or otherwise backflow into our house? Thanks!

closed #151344

Sewer Problems (Storm Sewers)

1000 S High ST

Case Date:
4/1/2016

I have traveled High Street between Arden Rd. and 3rd Street twice a day for the last ten years. Every time there is a heavy rain, water accumulates and flows down High Street between E. Mores Pike and 2nd St. forcing me to move to the other lane to avoid going through large amounts of water creating a very unsafe situation. I was delighted to see this section of High Street repaved last summer and noticed the sewers also being worked on. I assumed, incorrectly, that the runoff problem would be corrected during this maintenance project. Since the paving the runoff has actually gotten worse. Are there plans to fix this unsafe situation so cars can travel safely on High Street without endangering drivers and pedestrians? I regularly see in the Herald Times where is city is allocating and spending money on hiking and biking trails, sidewalks and various pedestrian conveniences. Why don’t we spend some of that money on making our streets safe and passable? Looking forward to your reply, Franklin Lograsso Bloomington cc: David Rollo

closed #187631

Sewer Problems (Storm Sewers)

711 W Graham DR

Case Date:
3/15/2024

Hello, My home sits at the bottom of an incline where the water in the neighborhood drains onto our driveway and property. Every time it rains the water causes erosion on the property and flooding to our garage and yard. Not only is the un-directed water effecting us, but is also causing the road to erode where water is standing on the asphalt. As well as eroding neighbors propertys and driveway, which then end up in front of our home puddled in the street,(water,gravel,soil). A solution could be installing curbs and catchment drains in the surrounding area to better direct the water from causing more damage to ours and neighboring properties. Please feel free to call, email, or text. I am happy to send additional photos of some of the damage that has occurred. Thank You

closed #172059

Sewer Problems (Sanitary Sewers)

2638 E Dekist ST

Case Date:
3/24/2020

Third year in a row (2/8/2018 # 163027, 2/8/2019 #167355), when the fatberg grows just downstream from me, the city delivers hundreds of gallons of sewage into my basement. This year was a new high water: 6-7 inches. It is sewer, not my house backing up... It is because of a flaw in the connections just downstream from me. The city has closed the previous reports as "Resolved" without my consent. This is obviously not resolved. I'd much rather have Bloomington spend money on fixing this, rather than attorney fees, but without quick resolution, this year, I will proceed.

closed #162063

Potholes, Other Street Repair

Case Date:
12/18/2017

water is draining on Bloomfield Road near the Sportsplex light.This creates ice as it did last week. I notified the ciry of this a YEAR AGO and NOTHING has been done.This is a bad drainage problem, water flows onto the street and flows down the hill, going west. All of this water is freezing - near the traffic light and further westbound as it trickles down the hill. When I called a year ago nad reported this, the public works person said she had no idea to whom to give this information. Clearly, she gave it to NO ONE.