Case Date:

6/20/2021

Due to the storm on Friday night we have a lot of run off rock and old concrete from the ditches above our house on Ruby and Covenanter. Since we are the last house where the ditches turn, we get all of the debris. Can someone from the city please come and clean up our ditch (with the truck that sucks up rocks, etc.)along Ruby and Covenanter? Our front lawn grass is full of rock and mud from the flow of water on Friday night. We don't want the city to dig up our grass...we would just like them to suck up the sand, rock and black top debris in our ditches and culverts. Thank you. Sincerely, Ingrid 1104 S. Covenanter Drive

Case Date:

9/13/2021

We have noticed that our water quality has been pretty awful the past couple of weeks. It tastes like algae/moldy and smells. We have never noticed our water quality this bad since we have lived in Bloomington the past 12 years and are concerned that there is something dangerously bad with our drinking water. Can this please be checked as we have residents who have health issues and don't need them to be aggravated due to bad water. Thank you.

Case Date:

7/8/2021

The low area of this block (1100 South between Washington and Lincoln) is in the old alley and is first flooded by the overflowing ditch along Davis Street and then water continues to flow up from damage pipe clean outs even when water in the ditch has lowered. The water peaked at about 1 foot higher than shown in the attached picture. There is a storm sewer manhole behind this garage, but no inlets are nearby. Is sanitary sewer infiltration to blame for this? Would fixing the clean outs lead to backups inside homes?

Case Date:

6/24/2021

Hi, We know that this property has a new owner and was purchased earlier this year. Due to the storms on Friday night of last week...there is a lot of debris blocking the ditch and culvert. We are expecting rain again tomorrow and this weekend. Can the city contact the new owners to come and clean up their culvert and ditch along High street before the impending rains this weekend? This affects the whole neighborhood and will cause backups of water. Thank you.

Case Date:

3/2/2021

Homeless camp with massive amounts of waste / garbage. Unsafe for the homeless and unsafe for ground water and nearby stream. Please address asap.

Case Date:

8/11/2017

I have no running water

Case Date:

4/12/2024

Currently there is no proper rain water drainage on one side of the entire Graywell drive road. The road is eroding on one side since rain water flows over the road. Recently we had lot of rain as well and it has further eroded one side of the road. Can Bloomington Utilities install proper rainwater drainage so that roads don't need to be repaired again and again? It would be ideal if rain water can be discharged under the road. This will save lot of road repair costs. Thank you for helping the city with your work.

Case Date:

9/17/2021

About a week after the taste and smell of tap water became like dirt, very organic, I began having loose stool. Last night I bought gallons of water from Kroger because the issue has only gotten worse. I've read that Lake Monroe is experiencing algal blooms, and this document by the epa indicates that this could be a problem, therefore I am reporting this for the safety of the community. https://www.epa.gov/sites/default/files/2016-11/documents/harmful_algal_blooms_and_drinking_water_factsheet.pdf

Case Date:

3/14/2020

4400 S Calloway ct. 47401 Cory Blackwell We have a water leak at our main in our yard. Our normal bill is around 40 dollars and our last one was over 160 dollars. This has happened once before about 2 years ago. The city came out and looked at it saying that it was on there end and they kindly fixed it for us... i think we have the same issue again. Please contact me back ASAP at 812-361-2420 Thank you , Cory Blackwell E-mail- blackwec@bloomington.in.gov

Case Date:

11/30/2021

Other: water is causing hair to feel brittle and cannot brush; causing hair to fall out in clumps