Case Date:

9/15/2021

Water has smelled horrible and tasted awful since 9/10. Water sitting in our toilets smells. The taste is bad.

Case Date:

6/19/2021

Due to the rain yesterday, my basement has flooded and many others in Winslow Farms have as well. There is not enough drainage in place to handle the water that comes to my immediate area with a heavy rain. I have a storm drain in the backyard between my home and the neighbors. This drain is not sufficient to deal with the water for this whole area. Many times during the year in heavy rains, this drain gets overwhelmed and we get a large pool in backyard. Unfortunately, this time, the water rose to a point where it entered into my basement and I am now dealing with many thousands in damage. It seems that someone from the city needs to come analyze the drainage situation in this area of Winslow farms and some additional drainage systems or drains need to be added. Please let me know what other info is needed to assist in the process. Best, Amy Kopp

Case Date:

8/3/2020

Back yard is a drainage area. Neighbors property has created a bottle neck and the force of the water has exposed Underground utility lines

Case Date:

2/23/2020

We have no water pressure. We live in Bayberry. Winslow Farm.

Case Date:

5/12/2019

The city just repaved my cul-de-sac. They did not correct the drainage problem. The water is pooling in a large area. It is trapped and unable to drain to the other side where there is a curb drain.

Case Date:

5/10/2019

The Street Department came the first of the week and put down a beautiful new layer of street in my cul-de-sac (Summerwood Ct) but when it rained the water pooled on the side of the street as high as the curb. It was at least 5 inches deep at the curb and extended halfway across the street. Apparently there formerly was a storm sewer at that particular location, but it is no longer functioning which results in water, snow, ice accumulation at that point and the streegt will quickly deteriorate. Please help!

Case Date:

3/23/2019

When I do some washing, the dirty water will slowly leak into the adjacent bedroom floor along the gap of the wall base. I am doubting whether there are some problems in sewers?! Qi Wang My address is 2100 South Bent Tree Drive. Phone: 8123917545

Case Date:

6/17/2014

Mr Garner called to report standing water and erosion in the creek behind his house. He said the culverts under the road are about 8" higher than the ground so water stands here. He thinks it needs to be filled in and more rock added.

Case Date:

7/26/2013

At the end of the driveway at 2139 S. Bent Tree Drive, blacktop has been eroding away to a pothole. Water drainage from the street has been making it larger over time.

Case Date:

5/30/2012

My home owners association asked that I request replacement of the cast iron water utility valve covers in my neighborhood. I have attached a picture of the one that is missing. It is a 8'' diameter cover located on the east turnabout. There is also a 3' cover that does not fit in it's nest in the yard of unit 713.