Case Date:

5/2/2020

When is the water going to be turned back on at the Ferguson dog park?

Case Date:

5/20/2020

Water and debris continuously builds up on the west side of the street. The road slopes to the west side and there are no nearby stormwater drains. The closest drain is 1/2 block north on the opposite side of the street. This picture is directly in front of my house. The pavement at this site erodes due to all the standing water and debris and requires consistent patching. I have lived at this address for 16 years and this has been an ongoing problem. I have concerns this will only get worse as there is a new bus route starting in August which will be using this stretch of the road several times a day. I am told the road is to be resurfaced this summer however, without a proper drain system in place this will not resolve the problem. Thank you for your attention to this matter.

Case Date:

5/31/2020

At the tree line behind my house and garage, there has been inches of water standing since around Thursday or Friday. I have lived here for 30 years and have never seen the water standing like this. I believe something has happened at the house behind the trees and draining down into my yard. The house had had issues of the homeless in and out of there and I am deeply concerned about the damage to my, and my neighbor's yards. Please advise

Case Date:

6/8/2020

I've got a trickle of water running into my back yard. It seems to be coming from the SW corner of our lot. I wonder if there is another problem with the water main back there. It seems to be coming from underground. Given the amount of rain that we've had over the past several days, this shouldn't be happening.

Case Date:

6/8/2020

MY NEIGHBOR JUST INFORMED ME OF WATER IN THE ALLEY THAT LOOKS LIKE ITS COMING FROM UNDER MY YARD AND RUNNING KIND OF FAST. HE SAID IT WAS THE THIRD TIME SEEING IT. I'M NOT SURE IF IT IS A BURST PIPE IN MY YARD OR ONE UNDER THE HOUSE. IT DOES MAKE SENSE BECAUSE MY WATER BILL WENT UP $20 IN MY MAY WATER BILL

Case Date:

6/10/2020

There is water coming up from the street here. It's actually been happening for months. Looks like either some sort of water main break.

Case Date:

6/12/2020

MY NEIGHBOR JUST INFORMED ME OF WATER IN THE ALLEY THAT LOOKS LIKE ITS COMING FROM UNDER MY YARD AND RUNNING KIND OF FAST. HE SAID IT WAS THE THIRD TIME SEEING IT. I'M NOT SURE IF IT IS A BURST PIPE IN MY YARD OR ONE UNDER THE HOUSE. IT DOES MAKE SENSE This problem is still occurring. It only happens when I do laundry. Is there possibly a map of pipes so we could find which one is leaking?

Case Date:

6/12/2020

Hi. I just want to say that I really appreciate the Adopt-a-Drain program. I was told about it by a city worker named Kriste. Anyway, I've complained for years about the storm drains on Blair Avenue. They get clogged (mostly by grass clippings from people mowing) and then the rain doesn't drain well. For years I said, why doesn't the city clean these? I was annoyed about it because the water would carry seeds and dirt, which would collect in my gutter, and then the next thing I know I have to mow my gutter! lol! So for the past four years I've been cleaning out my gutter, muttering to myself about the drain, and then every now and then cleaning it out, too. When I heard about Adopt-a-Drain, I realized that I could handle that task for two drains on Blair Avenue that impact my yard. Kriste also taught me that the city has over 12,000 drains, far too many to handle without some help. So, now I know that I can help, and I'm glad to do it. Great program!

Case Date:

7/7/2020

Having visited the county government offices at the showers building recently I am shocked at the water quality. I had taken a drink from a water fountain and it was so bad. There is a bad chemical taste and it even smells weird. I hope this isn't what we expect the county workers to be drinking because I fear they could get sick from drinking it. I was just a visitor to the busing that took a drink from the water fountain. I couldn't imagine working in a building that has unsafe drinking water.

Case Date:

7/13/2020

Sewage keeps backing up in our bathtub - smells terrible, toilet doesnt flush when this happens and cant be used. Standing water on the floor/carpet. These issues keep happening and the apartment complex says that they fix it and then it happens again. This time maintenance said it is an airconditioning unit. I can explain more if you can call me. Thank you!