Case Date:

3/25/2025

Water leak at UES, north parking lot.

Case Date:

3/17/2025

We had an ice buildup issue in the last deep freeze we’ve never seen before on 3rd st. Not even from the first deep freeze. Water runs from the location and house I tagged all the way down to 4th street and hasn’t stopped even as everything else has dried up post rain. Not sure if it’s a house issue or pipe issue but figured worth noting.

Case Date:

3/12/2025

The manhole cover on the Fairview st. side of this address appears to be leaking some kind of foreign substance that is not water. It may not be serious, but I thought someone should come check it out.

Case Date:

2/28/2025

Cold water from tap faucet coming out brown/yellow. Glass on left from tap, glass on right from fridge (filtered).

Case Date:

2/14/2025

Have been dealing with water issue on Grant & Kirkwood sidewalk. It appears it’s coming from below ground and would like to meet on-site with someone from city utilities that can help resolve this issue. It’s particularly a problem when temps fall below freezing. Thank you.

Case Date:

2/6/2025

I live in Brandywine Ct in Bloomington and have had a disgusting smell in my water for the last 4-5 days. It smells like dirt and it tastes like dirt. From what I have read, this is because of algae blooms in Lake Monroe. Except all information says it happens every summer and fall. It's February and freezing cold. Why is this happening now? Any ide how long this will last? I just paid a fortune for dispensers and Brita Elite filters one week before this started. The Elite filters do nothing to remove the smell or taste. Just the thought of why the lake smells so bad is nauseating. This day and age, there has to be something available to eliminate the disgusting smell and taste. We can't drink bottled water because of pfas and pfos. So what are we left with? Expensive water bottled in glass. Who can afford that on an ongoing basis? Honestly, you cannot expect people to drink that disgusting water.

Case Date:

2/5/2025

Drainage problem reappears on Grisham Trail. Someone needs to move dirt/debris and remove tree/brush clippings to have water reach the drain. Otherwise, a huge puddle emerges. This has been an issue for years. Please fix. See pic. thanks

Case Date:

2/2/2025

Water meter cover at the given address is broken and dropped into the service well. Apologies if this is a duplicate. Looks like construction equipment from nearby site may have run over the cover, resulting in the situation.

Case Date:

2/2/2025

Our water has had a sudden change in taste and odor. It literally tastes likes dirt.

Case Date:

1/31/2025

Vines hold dirt blocks water flow