Case Date:

7/30/2020

The stormwater grates at West Fourth and Fairview literally had small bushes growing in the sediment. I cleaned them again today-but why oh why can't these be part of regular maintenance? When they are blocked, which is most of the time, the water gets 6-8 inches deep at the alley near my house. I brought this to council last year when the city voted to raise fees and was promised by the director (Vic?) that this would be remedied. I have yet to see a clean up schedule or to see a worker ever clean these grates or clean the streets. I'm sick of it. There seems to be no dearth of resources for curbs and flower boxes and traffic restriction work. Why can't the city maintain the streets and storm sewers in a systematic fashion? What is the schedule for cleaning?

Case Date:

7/23/2020

There is a vine that has been hanging down onto Dunn street, just South of the dam/water treatment plant area, for several weeks. It hits my windshield practically every time I drive South on Dunn Street (unless I remember to move to middle of street to avoid it). Please cut the vine so it doesn't hang into the street.

Case Date:

7/13/2020

Sewage keeps backing up in our bathtub - smells terrible, toilet doesnt flush when this happens and cant be used. Standing water on the floor/carpet. These issues keep happening and the apartment complex says that they fix it and then it happens again. This time maintenance said it is an airconditioning unit. I can explain more if you can call me. Thank you!

Case Date:

7/7/2020

Having visited the county government offices at the showers building recently I am shocked at the water quality. I had taken a drink from a water fountain and it was so bad. There is a bad chemical taste and it even smells weird. I hope this isn't what we expect the county workers to be drinking because I fear they could get sick from drinking it. I was just a visitor to the busing that took a drink from the water fountain. I couldn't imagine working in a building that has unsafe drinking water.

Case Date:

6/29/2020

Yard waste, claims "poison" being poured on the area where excessive growth. Concerned about "poison" getting into other yards, being near children and the safety of the water supply.

Case Date:

6/12/2020

Hi. I just want to say that I really appreciate the Adopt-a-Drain program. I was told about it by a city worker named Kriste. Anyway, I've complained for years about the storm drains on Blair Avenue. They get clogged (mostly by grass clippings from people mowing) and then the rain doesn't drain well. For years I said, why doesn't the city clean these? I was annoyed about it because the water would carry seeds and dirt, which would collect in my gutter, and then the next thing I know I have to mow my gutter! lol! So for the past four years I've been cleaning out my gutter, muttering to myself about the drain, and then every now and then cleaning it out, too. When I heard about Adopt-a-Drain, I realized that I could handle that task for two drains on Blair Avenue that impact my yard. Kriste also taught me that the city has over 12,000 drains, far too many to handle without some help. So, now I know that I can help, and I'm glad to do it. Great program!

Case Date:

6/12/2020

MY NEIGHBOR JUST INFORMED ME OF WATER IN THE ALLEY THAT LOOKS LIKE ITS COMING FROM UNDER MY YARD AND RUNNING KIND OF FAST. HE SAID IT WAS THE THIRD TIME SEEING IT. I'M NOT SURE IF IT IS A BURST PIPE IN MY YARD OR ONE UNDER THE HOUSE. IT DOES MAKE SENSE This problem is still occurring. It only happens when I do laundry. Is there possibly a map of pipes so we could find which one is leaking?

Case Date:

6/10/2020

There is water coming up from the street here. It's actually been happening for months. Looks like either some sort of water main break.

Case Date:

6/8/2020

MY NEIGHBOR JUST INFORMED ME OF WATER IN THE ALLEY THAT LOOKS LIKE ITS COMING FROM UNDER MY YARD AND RUNNING KIND OF FAST. HE SAID IT WAS THE THIRD TIME SEEING IT. I'M NOT SURE IF IT IS A BURST PIPE IN MY YARD OR ONE UNDER THE HOUSE. IT DOES MAKE SENSE BECAUSE MY WATER BILL WENT UP $20 IN MY MAY WATER BILL

Case Date:

6/8/2020

I've got a trickle of water running into my back yard. It seems to be coming from the SW corner of our lot. I wonder if there is another problem with the water main back there. It seems to be coming from underground. Given the amount of rain that we've had over the past several days, this shouldn't be happening.