Case Date:

1/27/2021

This morning when I went out to gather up my carts I noticed that the bar that goes across the middle of the front of my small trash cart was only in one hole. The bar fell completely off completely as I pulled the cart up the driveway. I assume that bar is essential for emptying the cart. Do you have any advice about how I can get the bar to fit back in both holes? At the moment it’s in one hole and angled up at about a 30 degree angle, which doesn’t seem very useful. Just out of curiosity, what is the expected life-span of the carts? They are already starting to look beat up. My recycling cart has a piece missing on the corner of the lid. Linda Woods Sent from my iPad

Case Date:

1/14/2021

This ticket was closed even though my trash was never picked up. Apparently you went to 2530 for some reason. My address is as listed 2521 N. Fritz Drive. The animals are starting to get into the trash. Can you please remove it tomorrow Friday. Thank you #114604 Trash: Request Phone Call: Tues/B/Missed pick-up/recycling Most tickets of this type should be closed within 9 days, although some cases may be longer. 0 days have already passed. History 4/6/1999 05:00:00 closed 4/6/1999 05:00:00 open 2530 N Fritz DR

Case Date:

1/13/2021

Last week my trash was picked but not recycling. This week recycling was picked up but not trash. Could you please have someone swing by and get the trash? Thank you!

Case Date:

1/4/2021

I own this property and I noticed that one of the wheels on my trash container is broken and I need it replaced!

Case Date:

12/30/2020

Our wheel fell off of our trash bin and it broke the plastic piece and it wont come back on. So i was wondering do we get a replacement or do we just fix it our selves?

Case Date:

12/29/2020

The recycling fellow looked in my container and evidentally, a single plastic bag was not recylable, so he hung that bag halfway out of the container and did not pick up any of the recycling. I'm sorry I made that mistake, but it would have been small effort to put the bag in the trash container that was right beside it or to leave the plastic and take the recycling. Really poor service.

Case Date:

12/22/2020

Hallo, it is common recently that when our recycling bin is being emptied by your crew, several items are being scattered in our [property and the nearby park. Could you please make a note for the crew to be a bit more careful in the future. Thank you

Case Date:

11/17/2020

I just wanted to send a thank you to the recycling people who take care of our neighborhood. Today I watched them walk up the driveway to get my bin that I'd forgotten to put near the road. Please let them know I really appreciate them!

Case Date:

11/17/2020

City didn't empty my bin again. No notice left of why. I can't tell why. Nothing in there except approved items. It's really frustrating to have it get not collected every week.

Case Date:

11/9/2020

Our recycling has not ben picked up in the last two weeks even when we had barely anything in there. There has never been anything sticking out.