Water Utility Billing Problems
- Case Date:
- 5/29/2017
Hello. My name is Seung Jae, Lee and my accout number is 49236-012. I left US on May 11th and I submitted terminating my water service as well.
I have a question that I paid rest of my payment when I left my renting house(address : 2789 E.Bressingham Way, Bloomington, IN, 47401) but I found out that there is about $73 in my account. So is this amount of money belongs to me or next person who rent the house that I lived?
If you let me know how I can solve this problem, it would be great. Thanks.
Sewer Problems (Storm Sewers)
1013 W 6th ST
- Case Date:
- 5/20/2017
The storm drain between 1019 and 1017 w 6th st isn't draining. Water is flowing on top of it.
Sidewalk & Curb Complaints
2940-2998 Robins Bow
- Case Date:
- 5/5/2017
My neighbors at 2802 S Forrester, when they re-landscaped their property 10 or so years ago, arranged to have the flow of water from their downspouts released onto the sidewalk at the shared edge of our two lots, which causes a tremendous flow of water onto the sidewalk in front of my property. This deposits debris on my property and creates treacherous conditions in the fall when rain occurs when temperatures are near freezing. This has been an irritant to me since the re-landscaping was complete but only recently did I read section 12.04.020 of the municipal code which would seem to prohibit such a discharge of water. Could you send someone to investigate this situation? The water comes out of two green pipes where our two properties abut the sidewalk on Robins Bow. This week the problem is particularly clear because of all the rain.
Potholes, Other Street Repair
911 S High ST
- Case Date:
- 5/4/2017
Can you please look at the drainage on High Street in this area? The street is always covered in water with medium to heavy rains. It doesn't appear that there are enough drains on this area of the street. This has been a problem for years.
Sewer Problems (Sanitary Sewers)
- Case Date:
- 4/12/2017
Issue: Sewage backed up into two homes under our management:
1. 1403 West Allen Street
2. 1405 West Allen Street
Significant amount of toilet paper and feces was deposited in basement. Had to be professionally removed and disinfected.
Question: Did the City flush or work on lines near or around the Allen Street Properties recently? Is this a normal occurrence? The pipes appear to be clear now, water runs through freely.
Potholes, Other Street Repair
- Case Date:
- 4/11/2017
The city was out filling pot holes on Azalea and in Summerwood Court yesterday and today. This is constantly occuring because the Summit Apartment Complex is directing run off water down onto Azalea. There is a buried system that releases water close to the street. In the winter time, this is quite dangerous because it creates frequent icing near the traffic slowing area. This area is unkept and a blight on our neighborhood. The problem in Summerwood Court is that there was orriginally a storm drain grate that was filled in many years ago. A sink hole has opened up in the neighbor's yard where it used to be. This hole poses a danger. It is in line with the location of the constant patching a few feet into the yard.
Drainage or Runoff
3701-3799 East Randolph Avenue
- Case Date:
- 4/6/2017
We are experiencing a major storm water runoff problem on our property. It has become so bad that our driveway collapsed. We have also lost some trees and fear losing additional trees. In addition, a lot of trash is accompanies that large volume of water and settles on our property in what is now a muddy swamp. I think we need to work with the churches to the east of us who have huge parking lots to address the water runoff problem that is becoming worse all the time. Thank you in advance for addressing this problem.
- Case Date:
- 4/6/2017
Our store at 512 S College Mall Road is being flooded out by water runoff that comes over the retaining wall behind the store. The water is runoff from our neighbors parking lot...a housing division.
Drainage or Runoff
511 S Anita ST
- Case Date:
- 4/6/2017
Dear City of Bloomington Representative,
Last night’s torrential rain brought a lot of water down our driveway from the street, some of which eventually ended up in our finished basement. We've lived at this address since 2009, and this has been a problem we've lived with since then. We’ve spent almost $15,000 on waterproofing our basement, installing storm drains at the bottom of our driveway, halfway down our driveway, and installing a berm on top of the driveway. Still, water that runs down the Anita Street takes a hard right into our driveway and overwhelms our systems. Anita Street slopes south to north, after it has turned from the east to west slope of East 2nd street. We believe a majority of the water coming down Anita Street actually ends up in our driveway. A lot of the water from the street also collects in the yard of our neighbor, Allyson Youat Schnable. Water that has come into our basement has damaged equipment, furniture, boxes and their contents, and is a threat to our foundation.
I believe we have exhausted our options to comprehensively deal with the amount of storm water that is presented to us. We would love for the city to address the water coming down the street. I would be thrilled to talk to a city official about this problem.
Many thanks,
Maarten Bout
Eastside Neighborhood
511 S Anita Street
812-219-3377
Drainage or Runoff
1816-2098 South High Street
- Case Date:
- 4/6/2017
When it rains, the run off comes down my driveway off of High street and the parallel sidewalk and runs down my driveway pooling in front of my garage door and in turn enters my house. This will occur during a rainfall of 0.5 inch or more. Would it be possible to look at the drains on High street or add one at the top of the hill to divert water away from my driveway?