Case Date:

9/11/2026

Construction has blocked the only entrance and exit to our apartment building. The sidewalk is closed, and there is currently no clearly safe pedestrian route to enter/exit the building. Residents have to navigate this uneven gravel/construction area immediately adjacent to an excavation site with a significant drop-off and exposed stakes/rods. This condition has been left for residents to deal with- the construction crew has been gone for hours, and since it's now almost 6 pm I'm guessing they aren't returning tonight. There is no other entrance or exit to the building for two of the four residents. Could you please confirm what temporary pedestrian access is intended for residents and when safe access to the building entrance will be restored?

Case Date:

9/11/2026

Tap water is dirty. My whites (laundry) were ruined. How long will this last?

Case Date:

9/11/2026

The mowing crew continues to blow debris onto my property from the b-link trail and they are mowing my property that has already been mowed. I've stopped them in the past and they had attitude when I asked them to blow up the hard surfaces. Please have them return and blow off all the clippings and tell them to do it the other direction, which seems to be common sense, going forward. Thank you. ~Lori @ Choice Realty

Case Date:

9/11/2026

Subject: Street Light Request: W. 11th St. (Between Marathon Gas Station & N. Adams St.) Location Details: * Street: W. 11th St. * Specific Segment: Between the gas station and the N. Adams Street intersection. * Preferred Placement: The north side of W. 11th St., adjacent to the apartment complex buildings. Request Details: I am writing to formally request the installation of a new street light along this specific stretch of W. 11th Street. Currently, this section of the road and sidewalk is pitch black during non-daylight hours. There is extremely poor visibility, making it highly unsafe for pedestrians. I walk this route early in the morning and am unable to see the sidewalk ahead of me or perceive if anyone is nearby, which creates a significant safety risk. Furthermore, the lack of lighting will pose an extra hazard during the winter months, as it will be impossible to spot black ice or snow accumulation on the walkway. Improved lighting here is urgently needed to ensure basic pedestrian safety and visibility. Thank you for your time and for reviewing this request to keep our neighborhood walkways safe. Warmly, Carla

Case Date:

9/11/2026

Transients are laying on the b-line between 7th and 8th Streets. They are obviously passed out. I believe this is illegal and should be stopped.

Case Date:

9/11/2026

I am writing to report a systemic reliability issue with Bloomington Transit. The bus on Route 2 (West 11th St) is consistently running late. Because of these daily delays, I am unable to make my connecting transfer at the Downtown Transit Center.Missing this transfer causes a severe domino effect. It makes me significantly late for work, creates ongoing conflicts with my employer, and directly jeopardizes my current and future employment. When I called Bloomington Transit to report this, the representative inappropriately suggested I "take an earlier bus" or "take an Uber." Route 2 already runs on a limited schedule, and relying on expensive rideshare services is financially unsustainable. It completely defeats the purpose of public infrastructure. I am requesting that the Operations Manager or Route Scheduler investigate the Route 2 timeline. The schedule needs to be adjusted so that riders can reliably make their connections at the Transit Center without being stranded.Thank you for your prompt attention to this matter. Whether it is a lack of security, conflicting facility uses, gaps in weekend/night service, or inefficient route layouts, the city's response is always to shift the burden, safety risks, and financial costs onto the citizen. I need Bloomington Transit and city oversight to address these operational bottlenecks and provide a reliable, safe, and direct service that actually supports working-class residents.

Case Date:

9/11/2026

130 S Johnson Ave black cadillac has been parked halfway in street for several days creating traffic hazard especially when coming blind over hill

Case Date:

9/11/2026

The water in the building of 2907 McIntire Drive is brown/dirty.

Case Date:

9/11/2026

Water is brown and smells bad, can’t contact the utilities office. Tried twice.

Case Date:

9/11/2026

Dead tree limbs in alley between Palmer and Dunn