Case Date:

7/23/2026

Large limb down - wires are tangled in with

Case Date:

7/23/2026

Overgrown and tree limb down. Appears vacant.

Case Date:

7/23/2026

Loads of trash left over from a drug addict encampment. Been there over two weeks. Don't know if it is on New Hope's property or City property. It's an unsightly and smelly mess. Please either have New Hope clean it up or send a city crew to do it.

Case Date:

7/23/2026

I am a second floor resident in 1015 N Rogerd St, and share a concrete balcony with other residents on floor 2. I have concerns about the safety of the balcony, especially near my door (Apt 12C). The balcony had a significant dip towards the middle, the railing is wobbly & loose, the balcony itself creaks and shifts when you walk on it. When you walk on the balcony, it shakes and moves. It has seemed to get worse over time. I have also noticed, when looking on the first floor, that one of the support beams is totally rotten (that is the attached photo). My landlord's property management company (Town Manor Real Estate) conducted an inspection on all the apartments a month ago, and it was not noted. This is a safety concern for me, and every guest that I've had notes being concerned about the balcony. Today, my neighbors were using rent-a-center as a service and the employees were uncomfortable walking on the balcony as well, testing where the creaks and shifts happened.

Case Date:

7/23/2026

Why in the New construction that E&B Had used Mr metal ones in making the pedestrian islands in the middle of Roger Street between second and third are there metal anti-slip pads when the city has been taking out all the metal ones and replace them with the plastic ones?

Case Date:

7/23/2026

The property adjacent to me 922 North orris has a huge tree, that I have tried to get them to maintain for nearly 5 years. A week ago a woman that was at the property said there was a new property manager and she would have him call me. No reply. I am disabled and can no longer continue to trim this tree off of the adjoining sidewalk. The sidewalk goes over to the try North swimming pool. It runs between our properties. This tree is so overgrown it's branches get on my roof onto my property all the way down to the ground covering the sidewalk. If we did not constantly trim this you wouldn't be able to walk down the sidewalk to get to the pool or the school. I am so tired of trying to resolve this, I've told the people that cut the grass every week nearly for two years and nobody's done a damn thing. I'm hoping you can help and find out who needs to trim this back. I believe it's rented to disabled guy who's pretty much a recluse. Thank you

Case Date:

7/23/2026

Immediately north of the SE corner, there are two holes in the street crosswalk, both of them presenting danger for pedestrians. One is a rupture in the road. The other is a small "manhole" (the type for utilities) that is missing its cover. Please fix!

Case Date:

7/23/2026

There is a hole that goes below the street in the first white line of the crosswalk on 3rd by Lincoln Street on the side that is closest to the Boys and Girls Club.

Case Date:

7/22/2026

The light at Tapp Rd and Deborah Dr has been triggering to green for Deborah Drive with no traffic present. It's stops Tapp Rd for 40 seconds for no reason. Can this be fixed when it's only green when there is traffic on Deborah vs randomly for no reason?

Case Date:

7/22/2026

The traffic light at Walnut Street and South Drive had been going to green for South Drive for no reason for weeks. It makes Walnut red for 50 seconds while cars back up on Walnut and there is no one on South Drive. It's ridiculous. Go fix it. Make it stay green on Walnut.