Water Quality
1120 E Thornton DR
- Case Date:
- 9/17/2021
About a week after the taste and smell of tap water became like dirt, very organic, I began having loose stool. Last night I bought gallons of water from Kroger because the issue has only gotten worse. I've read that Lake Monroe is experiencing algal blooms, and this document by the epa indicates that this could be a problem, therefore I am reporting this for the safety of the community. https://www.epa.gov/sites/default/files/2016-11/documents/harmful_algal_blooms_and_drinking_water_factsheet.pdf
Water Utility Problems
3976 S Cramer CIR
- Case Date:
- 2/8/2023
Water usage has tripled since we moved in. Increase was drastic in the last month. Water usage habits have not changed. Concerned about meter issue or leak.
Water Utility Problems
1840 S Pecan LN
- Case Date:
- 2/12/2023
Water pressure suddenly dropped and now have no water flow.
Water Quality
600 E Miller DR
- Case Date:
- 12/15/2020
There is no issue. This report is being filed for use in the creation of an SOP for responding to a complaint filed on uReport. Please direct to Tyler Steury, Utilities Water Quality.
Drainage or Runoff
1219 E Allendale DR
- Case Date:
- 2/6/2023
Can't get a photo to upload to uReport. There appears to be a minor water leak coming from under the edge of the asphalt at the corner of Bainbridge and Allendale. Curb has been holding water for a while and there seems to be a small but increasing flow.
Water Quality
1724 E Windsor DR
- Case Date:
- 2/21/2023
Our water is cloudy today. In fact, it has been cloudy many, many days this past month or longer. Two neighbors in this block are doing remodeling projects, so we thought it might be related and did not report. As they both move through various phases of construction, we have come to feel doubtful that the poor water quality must be unrelated.
Water Utility Problems
1834 E 3rd ST
- Case Date:
- 1/7/2023
Water pipe froze and busted over winter break. IU real estate said to let you know so adjustments can be made.
Water Utility Billing Problems
2356 S Burberry LN
- Case Date:
- 12/7/2022
Our water bill has been extremely high ever since we have moved in due to water leak and running water. About a week ago the city of Bloomington came out and fixed our system outside of our home. When I called the receptionist said our December bill looked normal but our previous bills are not normal. We should have a 0 balance and some type of credit on our account after paying hundreds of dollars for the past few months. Now we are receiving a disconnect notice after just paying 200$.
Drainage or Runoff
2626 S Bryan ST
- Case Date:
- 2/21/2023
There are no sewer drains for rain water. It all pools around my yard every time it rains. The road is worn down from trucks so the water just stays there for days eating away at my yard. I even see there's a line item on my water bill where I pay for run off water...why am I paying for it to just flood my yard? I've written about this once before because I also think a curb around my property would also help the problem.
Drainage or Runoff
3020 S Stratford DR
- Case Date:
- 8/28/2023
Dear Madam/Sir,
We are writing to report an ongoing and hazardous issue concerning the creek that runs behind our properties (3020 S Stratford Dr and 1920 E Wexlex Rd).
After moderate to heavy rainfall, the creek's bank becomes overwhelmed by the increased water flow, resulting in flooding of our yards and water surrounding the residence at 3020 Stratford Dr. Our observations indicate that this flooding is primarily caused by erosion along the creek's eastern basin, located on public land 'above' and 'behind' our properties. The severity of the flooding is evident as approximately 2-3 inches of water accumulates around the house, enters the crawl space, and covers utility equipment such as the electric manhole and bollards.
The water takes several hours to recede, during which time the electric manhole remains submerged. We have already notified Duke Energy about this issue, given its potential electrical hazards.
As new tenants, we have identified this critical problem that was somehow overlooked by previous residents. While we can only attach a single image to this message and all incidents have taken place at night since our move, we are ready and willing to assist your team in identifying the eroded section of the creek bank, provide on-site explanations and further images if needed.
We respectfully request your guidance on addressing this matter and your assistance in coordinating with Duke Energy, if required, to urgently resolve this situation. In case you are unable to reach us at 765-508-9679, please contact our property manager, Ms. Janet Jin (812-325-9093, jcornerstone.mgt@gmail.com), as we may be overseas.
Thank you for your immediate attention to this pressing concern.
Sincerely,
Gergo Szanda