Case Date:

10/22/2020

My recycle bin was not picked up. The sticker placed on the bin indicated "You have nonrecyclable items in your bin. I wnet through my bin and took out some Kroger sacks. My neighbor called you folks and you told her that egg cartons are not recyclable even though the lable clearly says it is. I went to your website and printed out things that are legal and what is not. But if you are at odds with the lables I cant read minds. I took out what items i thought might? be illegal but I'll not do that again. If my recycle bin is not picked up again, I'll no longer recycle.

Case Date:

10/20/2020

This is like the third time the trash men have just straight refused to empty my recycling, and they also leave debris in my trash can as well. I don't have any inappropriate items in the recycling, it's aluminum cans and flattened cardboard. They didn't leave any kind of notice. Just uncollected trash. I feel like this just incentivizes me dumping everything in my trash since at least that way it will get collected.

Case Date:

10/14/2020

Mattress has been left out leaning against tree in front yard for over 2 weeks.

Case Date:

10/14/2020

Our recycling was not collected last week and has not been picked up yet today. Has the date changed?

Case Date:

10/4/2020

4209 e Morningside uncovered brush pile in drive

Case Date:

10/3/2020

Wheels broken off recycling container

Case Date:

9/24/2020

Toter found at 113 S Gentry, not a part of Olympus Properties. We requested City pick-up, did not happen for several weeks, tenants used the toter, Republic Services refused to empty it. We removed it, stored it at Olympus Properties. Please come and get it!

Case Date:

9/21/2020

Hi, The trash collector seemed to be in a hurry today and there were 5 trashcans on their sides in our neighborhood...ours was one of them. We have asked you kindly to please not dump our trashcans on their sides while picking up the trash. They damage the trashcans as well as the driveway that we spent $1600 to black top. We find it very disrespectful of the trash collector to just throw around our trashcans after picking up the trash when he could so easily gently put them down so they stand up if he would slow down a little while doing his job. We have video cameras on our property and this gets caught on our video cameras. Do we need to start fining the city each time they damage our trashcan and driveway by throwing the trashcans on their side in our driveway? It is frustrating when we pay so much in property and city taxes to have our property damaged by the city.

Case Date:

9/8/2020

re ticket_id=173521 Our recycling bin was not collected on Thursday, August 27, per the regular schedule (trash was collected that day). I sent the problem note on Friday the 28th. On September 8th I received a message that "we took care of the problem." That is either incorrect, because I had to wait a week to have a full recycling bin collected, or it is correct that the reason why we were skipped was figured out (not likely-as it probably was just a momentary oversight). All that was needed was for a truck to be diverted for 10 minutes from another route to collect our forgotten bin. Strangely handled...

Case Date:

9/2/2020

I put an approved yard waste bag with grass clippings (only about half full) on the curb for pickup on Monday, but it was not picked up. I have no idea why it wasn't taken. Now the bag is wet, full of decomposing clippings and will be a total mess in two weeks. Can it be picked up, please?