Dana Leann Mobley called questioning why she is being billed for wastewater. Claims she is on septic. However, upon review of CUBS acct, it appears that she was part of the SR 48 project and the State paid her connection fees. Nancy has previous knowledge of this acct. Please review and contact customer back at 336-1095. Her address is 5414 W SR 48. System couldn't find the address.
She would like to know when we might be scheduling work on the drainage ditches and what type of work so she can plant a tree
Rick Alexander transferred her VM to me. She called yesterday because there is currently a lot of work being done at 1st and Morton and she's hoping the storm drainage issue can be addressed. There are two storm drains in the area but neither are in the lowest spots so every time it rains, they have huge water issues. She works in the bldg at 1st and Morton.
Sheila McGlothlin received a call from Mr Haney on Feb 6th advising "they have had a large plastic green pipe sticking out of their ground at an angle for about the past year. He was wondering the status of this pipe and what if anything will be done with it?"
Ms Underwood left a voice message for me on Friday 6/27/14 saying she was calling about the brick streets at 8th and Park and the sewer line that currently goes under the street.
Left a voice message saying her clients at the Monroe Medical Art property are affected by property taking for I-69. She was told we are working with the I-69 developer for utility relocation work and wants to make sure their water and sewer will be taken care of.
He left a voice mail message asking for information about the existing storm infrastructure near this address. When we receive heavy rains, the basement has water issues and they are considering a sump pump but need to know what it could tie into.
Ms Ochoa left a voice message. She is trying to figure out how she can make the front of her house look better. She is the only person with an asphalt gully; all the others have pipes. She would like to make hers nicer by putting in a pipe but doesn't know if that will be allowed or how it would be done.
Rick Alexander forwarded a voice message to me from Ms Anderson. She said they have a situation with their neighbor, his back yard joins their back yard, and he has rigged a pipe that collects water from his gutters and is going into their yard. It's coming into their back yard and she want to know if he can do that.
He has issues with water causing erosion in their backyard and wants to know what they're allowed to do re:drainage and where to route it.