Case Date:

9/4/2013

She would like to know when we might be scheduling work on the drainage ditches and what type of work so she can plant a tree

Case Date:

9/20/2013

This complaint was received by Planning on 8/1 and forwarded to CBU. She complained that since the construction of the apartment building at 710 N College Ave, her property to the north is being flooded.

Case Date:

10/15/2013

Neighbors storm pipe is drianing into customers easement into her back yard. CBU customer

Case Date:

10/17/2013

Dana Leann Mobley called questioning why she is being billed for wastewater. Claims she is on septic. However, upon review of CUBS acct, it appears that she was part of the SR 48 project and the State paid her connection fees. Nancy has previous knowledge of this acct. Please review and contact customer back at 336-1095. Her address is 5414 W SR 48. System couldn't find the address.

Case Date:

11/5/2013

says her HOA is planning to remove a retention pond behind her house and install a water garden, she does not want this to happen.

Case Date:

11/27/2013

Ms. Aslami left a voice mail on 11/26/13. I returned her call on 11/27/13. She was difficult to understand but I believe she said she has water that comes up from their garage drain when it rains hard and she wants the city to fix it.

Case Date:

12/19/2013

Ms. Murzyn said they got water into the back of their building during several rain events this summer. She said they had a landscaper do some work but he said the city needs to put a curb on Covey Lane to keep the water from coming off the road.

Case Date:

1/22/2014

He left a voice mail message asking for information about the existing storm infrastructure near this address. When we receive heavy rains, the basement has water issues and they are considering a sump pump but need to know what it could tie into.

Case Date:

3/18/2014

There is an inordinate amount of water that comes off 2nd St in a big drain pipe and into the backyards. Her neighbor enclosed a drainage swale and the pipe is not deep enough and now pushes water onto a different location on her property. She said a guy from the City came out before and said what her neighbor did on his property was wrong and changed things. She has hired a contractor to try and fix her property so it doesn't go in her crawl space but wants the city to look at it because she isn't sure she can do these things and isn't sure she is responsible.

Case Date:

3/18/2014

She left a voice mail indicating her parents live at this address and have had problems with water damage and drainage for the last couple years. Water comes off neighbor's driveway and across road and down their driveway. She has pictures. She said she and her brother will be in town next week and want to try a resolve this issue. She wanted to know if she could send me pics, have someone look at it and let her know if it might be an issue with the road slope or if it's a private home issue. And if it is a private home issue, who she could call to help her fix it next week. She said she teaches so can't answer the phone but asked me to text her an email address so she could send the photos.