Water Utility Billing Problems
- Case Date:
- 10/17/2013
Dana Leann Mobley called questioning why she is being billed for wastewater. Claims she is on septic. However, upon review of CUBS acct, it appears that she was part of the SR 48 project and the State paid her connection fees. Nancy has previous knowledge of this acct. Please review and contact customer back at 336-1095. Her address is 5414 W SR 48. System couldn't find the address.
Utilities Yardwork
907 S Manor RD
- Case Date:
- 9/4/2013
She would like to know when we might be scheduling work on the drainage ditches and what type of work so she can plant a tree
Sewer Problems (Storm Sewers)
701-799 South Morton Street
- Case Date:
- 5/21/2015
Rick Alexander transferred her VM to me. She called yesterday because there is currently a lot of work being done at 1st and Morton and she's hoping the storm drainage issue can be addressed. There are two storm drains in the area but neither are in the lowest spots so every time it rains, they have huge water issues. She works in the bldg at 1st and Morton.
Sewer Problems (Sanitary Sewers)
718 E 8TH ST
- Case Date:
- 6/30/2014
Ms Underwood left a voice message for me on Friday 6/27/14 saying she was calling about the brick streets at 8th and Park and the sewer line that currently goes under the street.
Sewer Problems (Sanitary Sewers)
2501 S Cooperative WAY
- Case Date:
- 2/8/2017
Sheila McGlothlin received a call from Mr Haney on Feb 6th advising "they have had a large plastic green pipe sticking out of their ground at an angle for about the past year. He was wondering the status of this pipe and what if anything will be done with it?"
Other
3201 W Fullerton PIKE
- Case Date:
- 9/23/2014
Left a voice message saying her clients at the Monroe Medical Art property are affected by property taking for I-69. She was told we are working with the I-69 developer for utility relocation work and wants to make sure their water and sewer will be taken care of.
Drainage or Runoff
2316 E Linden Hill DR
- Case Date:
- 4/19/2016
Ms Hammond left a voice message on 4/18/16 saying she has problems with storm sewer runoff in her backyard that has gotten much worse this year. She didn't know if the city could help because the storm sewer comes off The Stands Dr with a culvert that ends right in her back yard.
Drainage or Runoff
828 S Woodlawn AVE
- Case Date:
- 3/27/2015
Mr Richie left a voice message on 3/25/15 saying that in heavy rains, water rushes down Wylie and across Woodlawn and down his drive. At times it has gone into the basement. He said he is going to have his drive paved this year and he wants to know if a drain could be put in that would connect to the drain he says runs down the center of his drive.
- Case Date:
- 3/31/2015
Alexandra Kalpakidis forwarded the following email she received:
---------- Forwarded message ----------
From: Don Creek <creekdon@gmail.com>
Date: Fri, Mar 27, 2015 at 6:39 PM
Subject: [utilities.cs] flooding in Westwood subdivision
To: utilities.cs@bloomington.in.gov
I have noticed that your trucks inspect our neighborhood flooding during/following every rain. I would like information on the situation, your concerns and the issues.
Thank you
Drainage or Runoff
603 N Plymouth RD
- Case Date:
- 4/14/2015
Mr Kamen called yesterday afternoon to report his company (Bryan Rental) is working on the home at this address and he is concerned about drainage in the back yard. He knows there is a storm pipe running through the side yard and opens at the railroad ditch but it doesn't seem to go anywhere after that.