Water Utility Problems
1000 S Madison ST
- Case Date:
- 1/24/2020
The riser is damaged on our water meter pit at 1000 S. Madison. We called you guys about it several months ago (3 or 4). We were told it would be addressed asap and a CBU safety leg frame was put up over it (see attached photo). However, nothing has been done since and this is a bit of an eye sore. Will you please schedule someone to either come repair this or to just come retrieve your leg frame, as I am not happy with how it looks in my yard. Thank you in advance for your help. ~Loren Wood loren@lorenwoodbuilders.com
Sewer Problems (Sanitary Sewers)
1001 W Countryside LN
- Case Date:
- 11/4/2019
This is just between 1000 and 1006 W Countryside Lane, and is just big enough to have caught my grandaughter's foot in yesterday when it was covered with leaves. Please repair within 48 hours or I am contacting an attorney for help resolving the issue.
- Case Date:
- 12/13/2019
Missing water meter cover at entrance to drive: 1023 and 1025 S Walnut Street
Water Utility Problems
1026 S Manor RD
- Case Date:
- 4/21/2022
I don't know if this is a problem or not. The water meter pit/hole in my backyard always has a puddle on top of it. I haven't tried to open the lid to see if the hole is full of water. I don't see it flowing under the fence into the parking lot. Do you have an explanation or will you investigate?
Thanks
Rich
Water Utility Problems
1034 S Colchester CT
- Case Date:
- 5/30/2020
Several water meters have been sitting on the sidewalk between 1034 and 1046 S. Colchester Ct. for the past two months since CBU’s contractor came through installing smart meters. Will someone come to get these?
Water Utility Problems
1104 S Covenanter DR
- Case Date:
- 5/4/2021
We heard a noise last night and thought it was our furnace making sounds. We turned off the furnace this morning and the noise still happened. We contacted our HVAC person and he went in the crawl space and turned off the water by the edge of the house. The noise stopped. He then went and checked all our spigots and didn't notice any leaking. He then went to the street and noticed that there was water running from the street spigot. He got a wrench and turned off the water from the street and there was water overflowing in the container. The water has been running for at least all night that we know of. We don't ever turn off the water from the street, so don't know what happened. Also, we do not want to be charged for this excess water that we never used. Thank you. I am not sure if this is in relation to the new build next to us at 1110 S. Covenanter Drive.
Water Utility Problems
1194 E Regency DR
- Case Date:
- 3/10/2022
No water at all in entire house as of this morning. My bill is paid
Water Utility Problems
1423 E Dunstan DR
- Case Date:
- 2/15/2020
water usage for January was 4 times any previous month. How can I get my line checked for leaks?
Water Utility Problems
214 E Ridgeview DR
- Case Date:
- 11/9/2019
Hi there, I was looking at our water bill for this past month and it seems to be off. For the past year our water consumption was between 2-4 thousand, and the past month and the month before they were significantly higher. Would you be able to tell me if they came out and metered it for the month of October or if that was an average? If the 6 thousand is what they actually metered then I am afraid we have a leak going on as we have definitely not used double the amount of water that we typically use.
City Construction Projects
2208 E Arden DR
- Case Date:
- 3/22/2020
Hello -- this cover has a hole in it and that seems dangerous.