Case Date:

2/8/2022

This is more of a question after some recent work done by my property to fix a water main leak. As you can see from the image, there is some damage done to the lawn by heavy equipment used during the process. I was wondering if the city is going to help fix some of that or whether the responsibility lies on me. Also, is there any plan to re-pave part of the street that was drilled through to fix the underground water leak? Guessing yes once it is warmer outside? Thanks!

Case Date:

2/9/2022

Water coming through faucets and toilet fills is very dark copper colored.

Case Date:

2/10/2022

This apartment complex has some of the nastiest water I have ever tasted. I have travelled to third world countries and this is significantly worse. I would rather die of dehydration than drink a glass of water from this apartment complex. We have taken the liberty to test the water and found extremely high levels of lead and other bad minerals. This forces us to drink only bottled water. When the issue was brought up to management, they laughed in our face and refused to address the problem

Case Date:

2/11/2022

My water usage increased 500% in January and February and I think there is a leak. This happened once before about a year ago and the fixed.

Case Date:

2/7/2017

potholes and low spot gets flooded easily with mud and water forcing pedestrians to walk into busy road from sidewalk.

Case Date:

2/8/2017

Here is the content of the email we received at the Mayor's office. "The electric company’s tree trimming crew was recently working along the B-Line trail and they left a lot of debris in the storm water ditch. Along with the debris that was already there, the ditch is now clogged such that water overflows and floods the trail. This is close to light pole number 83, a short distance south of the driveway that connects the convention center parking lots (i.e., a short distance north of Second Street). It would be a simple matter for two workers with shovels and a truck to clear the debris out of the ditch."

Case Date:

2/10/2017

I live at 325 E University St and my water does not work. There was no warning or anything. It just stopped working.

Case Date:

2/18/2017

Good afternoon, I am writing to report an issue with water drainage coming from the roofs of houses and dumping on to the sidewalk. Along N. Indiana Ave, many houses/apartments (owned by Elkins Apartments) have drainage downspouts that empty directly on to the sidewalk. This creates a hazard with constant freeze and thew during the winter months. I have personally felt unsafe walking down a sloped sidewalk, on what is pure ice during periods this winter. Indiana Ave. is a very high foot traffic area during winter months as fans walk to and from basketball games. From witnessing several people slip and fall on the ice, I feel like it is my duty as a citizen to report this issue to the city. Though we have been blessed this season with relatively mild temperatures, this does not overshadow the safety hazard created from the downspouts off many of these houses. This problem would ideally need to be handled quickly before the next cold spell of weather. Thank you. Best regards

Case Date:

2/20/2017

I live at 415 W. Graham Drive. There are very deep, somewhat large, holes at the end of my driveway from the water flow when it rains. I was hoping someone could come out and tell me if I need to repair or if it's the cities responsibility. Turning in to my driveway multiple times a day is becoming a hazard. I do not currently have a photo but I am happy to provide if need be. Thank you!

Case Date:

2/24/2017

I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?