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City of Bloomington, Indiana

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closed #117309

City Performance

401 N Morton ST

Case Date:
5/14/1998

Was assured she would get to adopt puppy she saved from road if no one claimed it. Now finds she'll have to compete with others for puppy. Jim Lang wouldn't take time to speak to her and clerk at front desk hung up on her.

closed #117329

City Performance

401 N Morton ST

Case Date:
5/12/1998

Foster went to License Branch, Tuesday, May 12 & while there questioned license branch procedure. Employee he questioned called Police, and BPD officer asked Foster to lv and not return. Foster claims he is not unreasonable and wants to know why license branch employee's word was taken over his. He is going out of town tomorrow & can't get his license plates.

closed #117711

City Performance

401 N Morton ST

Case Date:
3/23/1998

Citizen did not give name or location. Said that Mon. am (3/23), her carpool was on way to work, got behind a recycling truck which was sitting "in the middle of the street". Said they asked the driver to pull over so they could get past and he "rudely refused" and they had to sit there for 15 minutes waiting. Says if there's traffic, drivers should pull over to the side and not block the street.

closed #118112

City Performance

401 N Morton ST

Case Date:
12/30/1997

A certain Transit driver continues to smoke on the bus. Mr. Schaad has informed Transit about this for a year yet the driver continues to smoke on the bus. Mr. Schaad is allergic to cigarette smoke.

closed #118211

City Performance

401 N Morton ST

Case Date:
12/12/1997

Caller has tried to reach someone at animal shelter for 3 days. Is disgusted with phone system that won't allow him to talk to anyone. (I asked if he left a message--he had not.) He found an animal which he asked shelter to pick up and now he wants to adopt animal but can't reach shelter.) He also feels personnel are rude to him. He did not give name or number but number showing on display was 334-2515 (Bob Evans Restaurant.)

closed #118281

City Performance

401 N Morton ST

Case Date:
12/1/1997

Ms. Robertson complained of overwhelming reluctance and poor response by the animal control officer she spoke with. She called the animal shelter after a Mastiff dog tried to attack her. The man she spoke with said he would rather not come and help her since there wasn't anything he could do if she hadn't already been attacked by the dog and instead suggested she use a broom to fend off the dog.

closed #65990

City Performance

3363 E John Hinkle PL

Case Date:
10/30/1997

Ms. Richardson called and wanted to schedule meeting with Mike Phillips to discuss problems she has had with Customer Service Department and the unprofessional way she feels CBU employees have treated her.

closed #66426

City Performance

401 N Morton ST

Case Date:
9/18/1997

Caller complained about golf course manager's behavior. Said he should be fired for "throwing a fit" last Tuesday (9/16). He yelled on the course and displayed behavior unbecoming in a public place. Caller was very hesitant to provide more information.

closed #67014

City Performance

401 N Morton ST

Case Date:
7/29/1997

9-year-old son, Steven, was treated very badly by coach in Jr. League Baseball Assn. Child was very upset. Mother wants refund mailed to home. (Coach: Chris?)

closed #67342

City Performance

401 N Morton ST

Case Date:
7/1/1997

Kathy has two children in tennis lessons. Babysitter transports children to lessons (20 min. drive). On two different occasions she called the hotline and was told the lessons were on. When they arrived, the lessons had been cancelled. Also, children were given "verbal" notice of a makeup practice. Would appreciate a written note.