Case Date:

9/22/2021

We are sick and tired of the builder David Howard destroying our property and saying he will fix things and he never does. We have had to endure his horrible construction at 1110 S. Covenanter Drive for over two years now. He has damaged a garden block retainer wall and has said for over a year now that he would fix it. This is what he and his crew did to our front yard this morning. He said that we shouldn't worry because that is city property. Since the city will not install sidewalks in front of our house, we are the ones who are responsible for the maintenance on our grass and right now he has destroyed it and it looks like shit. We are sick and tired of dealing with him and having him promise to fix things that he destroys on our property. I have never dealt with such a crappy builder except Fatih Akin in 2012. Please advise what to do because this is unacceptable.

Case Date:

9/13/2021

We have noticed that our water quality has been pretty awful the past couple of weeks. It tastes like algae/moldy and smells. We have never noticed our water quality this bad since we have lived in Bloomington the past 12 years and are concerned that there is something dangerously bad with our drinking water. Can this please be checked as we have residents who have health issues and don't need them to be aggravated due to bad water. Thank you.

Case Date:

8/10/2021

Last night - around 8:00PM there was a drone flying and then stopping above our house for about a 15 minute period. Cannot I find out who this was and what the nature of the data collection was?

Case Date:

8/3/2021

The northwest corner of Nancy Street and Hillside Drive is overgrown in the city's right of way. It is currently unsafe for any cars heading/and turning south on Nancy Street onto Hillside Drive. Please trim the trees and bushes for a safer intersection for pedestrians, drivers, and passengers. Thank you.

Case Date:

7/22/2021

At the intersection of Circle Dr and Ruby lane, 8 large plots of very tall decorative grass, along the Ruby Lane side of the property at 1717 Circle Dr, block the view of oncoming traffic from the east. These need to be removed.

Case Date:

6/29/2021

In 2019 we received a residential storm water grant to have a ditch at the back of our yard redone. It was done with large riprock. During the last big rainstorm large rocks were carried into the storm drain which could cause a clogging problem at the next big rainstorm. They are located at the drain in our neighbors yard at 1100 S. Nancy Street, as well as in the drain in the street. We need the rocks to replace them and repair the ditch as it drains 17 properties. Do not take the rocks away after removing them from the storm drains.

Case Date:

6/24/2021

Hi, We know that this property has a new owner and was purchased earlier this year. Due to the storms on Friday night of last week...there is a lot of debris blocking the ditch and culvert. We are expecting rain again tomorrow and this weekend. Can the city contact the new owners to come and clean up their culvert and ditch along High street before the impending rains this weekend? This affects the whole neighborhood and will cause backups of water. Thank you.

Case Date:

6/20/2021

Due to the storm on Friday night we have a lot of run off rock and old concrete from the ditches above our house on Ruby and Covenanter. Since we are the last house where the ditches turn, we get all of the debris. Can someone from the city please come and clean up our ditch (with the truck that sucks up rocks, etc.)along Ruby and Covenanter? Our front lawn grass is full of rock and mud from the flow of water on Friday night. We don't want the city to dig up our grass...we would just like them to suck up the sand, rock and black top debris in our ditches and culverts. Thank you. Sincerely, Ingrid 1104 S. Covenanter Drive

Case Date:

5/4/2021

We heard a noise last night and thought it was our furnace making sounds. We turned off the furnace this morning and the noise still happened. We contacted our HVAC person and he went in the crawl space and turned off the water by the edge of the house. The noise stopped. He then went and checked all our spigots and didn't notice any leaking. He then went to the street and noticed that there was water running from the street spigot. He got a wrench and turned off the water from the street and there was water overflowing in the container. The water has been running for at least all night that we know of. We don't ever turn off the water from the street, so don't know what happened. Also, we do not want to be charged for this excess water that we never used. Thank you. I am not sure if this is in relation to the new build next to us at 1110 S. Covenanter Drive.

Case Date:

4/5/2021

Sorry to be a pain in the neck, but the pothole on Marilyn drive IS NOT fixed. I noticed the ticket is closed; perhaps there is some confusion. The first time I reported it, it was filled in the very next day. (Thanks for that!) However, the repair didn't work; the hole is back.