Case Date:

7/25/2022

Water is brown at my residence. Not Normal

Case Date:

10/5/2022

Fienhydrant usage without back flow protection and meter. Spicewood addition. Contractor is Snedegar working with Duke Energy. 10/5/22 at 7 pm

Case Date:

10/25/2022

I'd like for the water to be tested for giardia and cryptosporidium. I sent in a report weeks ago that was not resolved.

Case Date:

11/9/2022

Water coming into house is dark reddish brown. began at 9am 11/9/2022. Spoke with utilities and they did not have any known issues reported. Please inform if this is known or something that needs further attention. (859)333-4090

Case Date:

9/17/2021

About a week after the taste and smell of tap water became like dirt, very organic, I began having loose stool. Last night I bought gallons of water from Kroger because the issue has only gotten worse. I've read that Lake Monroe is experiencing algal blooms, and this document by the epa indicates that this could be a problem, therefore I am reporting this for the safety of the community. https://www.epa.gov/sites/default/files/2016-11/documents/harmful_algal_blooms_and_drinking_water_factsheet.pdf

Case Date:

12/15/2020

There is no issue. This report is being filed for use in the creation of an SOP for responding to a complaint filed on uReport. Please direct to Tyler Steury, Utilities Water Quality.

Case Date:

2/21/2023

Our water is cloudy today. In fact, it has been cloudy many, many days this past month or longer. Two neighbors in this block are doing remodeling projects, so we thought it might be related and did not report. As they both move through various phases of construction, we have come to feel doubtful that the poor water quality must be unrelated.

Case Date:

9/15/2023

Water is running a reddish brown.

Case Date:

10/5/2023

Brown water yesterday, murky and yellow today

Case Date:

10/9/2023

Hello! It is that wonderful time of year when the water taste so gross again! I know what causes it, I know that you all work so hard to get it cleaned and tasting good again and I thank you for that! I was wondering if you all had a timeline by chance of when it will be taste good to drink again. I feel like it is happening later this year which I was hoping it wasn't going to but here we hare. Thank you for all you do!!! Have a wonderful day!