Utility Construction Projects
- Case Date:
- 8/10/2024
Near the north west corner of my property (801 S. Anita St) there is an uncovered opening to fibre optic conduit. I reported this to a non-city contact for the company (project manager Richard __Heart(?) phone number is 517-302-1270)a Few weeks ago but no action has been taken. Same gentleman to whom I reported some lawn damage caused by their horizontal boring machine, much earlier. Also no action.
Utility Construction Projects
819 N Indiana Ave
- Case Date:
- 9/3/2024
Fiber optic installation created some cylindrical holes in the concrete and asphalt about 6" in diameter in various locations. At this intersection, there is one that was apparently refilled with gravel, but another was left open and a stepping hazard. It is on the north part of the intersection, just north of where 11th crosses and closer to the east side of the street than the west. We found a concrete core by the side of the road that likely came out of the hole originally so we placed it back in the hole, but it sunk down a ways because it was unsupported beneath and now it needs to be topped off with gravel or the core should be removed and the entire hole filled with gravel.
- Case Date:
- 10/5/2022
Fienhydrant usage without back flow protection and meter. Spicewood addition. Contractor is Snedegar working with Duke Energy. 10/5/22 at 7 pm
Water Quality
1469 E 17th ST
- Case Date:
- 3/1/2022
In ground water valve is missing cap. Reported by IU Groundskeeper.
Water Utility Billing Problems
- Case Date:
- 2/22/2023
Re: 4784 S Abington Ave
Acct: 89652-002
Please look at water bills for Dec, Jan, Feb. There was a broken water meter that resulted in an extreme excess of charge to my account. The water meter has since been fixed. However, since this was out of my control and I had no bearing in the broken water meter, nor its repair, I am hoping there can be some concession on my utility account. Please contact me with the best solution. I am looking farward to hearing from you. Thank you, best.
Water Utility Billing Problems
3101 N Canterbury CT
- Case Date:
- 4/5/2023
Our water usage volume has almost tripled in Jan, Feb and Mar of 2023 compared to Oct, Nov and Dec of 2022.From about 11K gallons to around 33K gallons per month. Something does not seem right. I believe our facilities manager did have a plumbing company look to see if they could find any issue but I don't believe they did. Can someone take a look at this issue? Craig Baird, Staff Accountant
Water Utility Billing Problems
- Case Date:
- 5/22/2023
Need to stop water service immediately
Water Utility Billing Problems
- Case Date:
- 5/27/2023
I was a few days late making my April payment. My account still does not reflect the payment I made on 5/5.
Water Utility Billing Problems
3220 E John Hinkle PL
- Case Date:
- 6/8/2023
I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident in the Bloomington area. I hope that you can assist me in resolving this issue promptly.
Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual.
To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied.
Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month.
I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part.
I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number, +1 (812) 360-0848 (as I am outside Bloomington).
Water Utility Billing Problems
3220 John Hinkle Pl, Apt D, Bloomington, IN 47408, USA
- Case Date:
- 6/8/2023
Dear Bloomington Utilities,
I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident at 3220 E John Hinkle Pl, Apt D, Bloomington, IN, 47408. I hope that you can assist me in resolving this issue promptly.
Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual.
To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied.
Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month.
I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part.
I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number,+1 (812) 360-0848(as I am outside Bloomington).
Thank you for your prompt attention to this matter.
Yours sincerely,
Kumar Vinayak