Case Date:

9/15/2025

Door stop on the Assistant Manager's door is broken and will not hold itself in the upright position.

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

10/22/2025

Rogers Remodeling has been playing music loud enough for me to hear in my house with the windows shut since May 2025 when they began construction on my neighbor, Alex Cartwright's house. I have asked the workers and Mr. Cartwright to respect the Bloomington Noise Ordinance. I have read the ordinance and would like further information about what else can be done. For example, could they be asked to wear headphones? Could the music be played inside instead of outside? Could they turn off the music when they go to lunch? Could they move the boom box away from my window? Often the music starts as early as 6:45 am when the worker arrive in their trucks in the morning.

Case Date:

10/24/2025

There are homeless people living in sheds behind this house. They have numerous dogs and one of them attacked a man in the backyard a couple of days ago. These dogs are always off-leash and also come into other neighbors' yards agressively. We need the city to deal with this situation

Case Date:

10/29/2025

The abandoned building behind the Storage Facility I manage is home to many homeless around Bloomington. They are leaving trash all over the ground as well as throwing things into the back side of the property. I myself do not feel safe enough to go back there to clean this up and there are people living out of campers back there and sleeping on the ground. This is causing issues with debris and trash being tossed onto our property causing an unsafe environment. I can not properly clean this area safely and would like the owners if this building to clean up the area from trash and debris.

Case Date:

11/2/2025

601 Maxwell Lane is a house zoned as a rental property but may be in violation of occupancy restrictions. The house consistently has 5 plus cars in the side driveway, on occasion blocking the alley that runs behind S Fess Ave. Garbage is consistently in front of the house, on the lawn and surrounding areas, and parties from the house leave garbage along the alley and on nearby property. At present, there is broken glass in the driveway/alleyway where cars enter the alley from Maxwell Lane, which was presumably broken during a party last evening (with noise complaints filed by neighbors).

Case Date:

11/4/2025

I’m not 100% sure it’s this address, but someone nearby has a rooster and it’s crowing all the time and is quite annoying. I believe the guy at 615 w Ralston has chickens and that’s the general area the rooster crowing (starting as early as 5:15am) is coming from. If it’s not him, it’s someone pretty close to him. Maybe next door to him or even on Country Club. Can someone please try to get this rooster out of the city limits? Thank you!!!

Case Date:

10/13/2025

Recently I found out that a house was sold next door to my sister's home at 700 Parkway South in Bloominton. This home is being used as a half way house. It is in a resendental neighborhood. What is the rules concerning having such an establishment next door? Are you suppossed to be notified?

Case Date:

10/22/2025

The "Stone Mansion" on Washington has damage to the stone wall. It's a historic structure, so I hope it is fixed with regards to that and not a cheap fix.

Case Date:

11/9/2025

Requesting tree inspection, the tree line along my property belongs to the city. There are trees that appear dead or dying and are leaning towards the roof of my house.