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City of Bloomington, Indiana – John Hamilton, Mayor

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closed #176015

Unsafe Buildings

211 S Kimble DR

Case Date:
6/4/2021

Apartment C14 has not been able to flush my toilet in 3 weeks. Same as Apartment 18, & a couple others in the Kimble Dr. Apt Complex. Apt. C18 has a ceiling in his Bathroom that is literally leaking water so bad into his tub. His Bathroom is Literally not FEASABLE. Can Not Use! People was Moved In During May 2021 to Apartments that was not ready to be moved in what so ever. no stove in 1, No Fridge in 1 & the Central Air in My Buidling-Apartment is on the 3rd Floor Upstairs on the LEFT... Is Not working Nor has it been or been fixed even looked at. Amy Deckard has been liveing there for 3 weeks. I have bben there for 4 months & I have a small whole in my bathroom ceiling from a leak in the above apartment PLUS Yes My Toiulet Wilkl not Flush Unless I Plunge It almost Everytime 1st. That has not been fixed. ALL THIS HAS BEEN TURNED IN TO EMPLOYEES>>>MOTHING DONE! Place IS Very UNSAFE & NOT LIVEABLE. Dangers Will Come if My Name is Brought To Attention. NO HOME, & ETC.

closed #175808

Blocked Sidewalk

Case Date:
5/16/2021

Sidewalk on south side of W 17th just east of tri north construction entrance covered with mud again. I can't overemphasize that the sidewalk itself is serving as a culvert to drain several acres and this problem will not go away on its own when the construction crews leave. I'll try to remember to come out here with a ruler when it rains next week to record the depth of the creek. Kids will be using this sidewalk to walk to school even on rainy days and their shoes should not be completely submerged!! We are going to look into this today (5/17). We believe that a soil stockpile and a storm drain with inlet protection is not allowing water to flow into the storm drain. We are going to investigate again and see if we can identify the exact issue.

closed #170697

Utilities Yardwork

47408, Bloomington, Indiana

Case Date:
10/13/2019

New water meters are being put in along Old State Road 37. There is a safety issue with the mess left behind. Workers have left large trash piles and large mounds of dirt behind where pedestrians walk. The gravel is settling and leaving dips in the grade.

closed #170331

Water Utility Problems

2250 E Cape Cod DR

Case Date:
9/12/2019

City utility worker informed me that water usage has increased from 1000 gal/mo to 12,000 gal this month. I am concerned there is a leak somewhere. There was a line break nearby at 2252-2260 E Cape Cod Dr, 47401. Meter pit inspected 9/17/19. Valves on at meter. Meter not moving. No sign of leak at time of inspection.

closed #169242

Potholes, Other Street Repair

501 N Morton ST

Case Date:
7/1/2019

Hello! I'm writing to request repaving of Uppington Court in Sherwood Oaks. We've had a water main break several months back and now a layer of pavement is chipping off and causing debris where our children play. The condition of Uppington Court can be improved and made safe for our children to scooter and ride bikes by repaving. There is also a person who parks his trailer on the street over where the water main burst and is just filled in with rocks and no curb. It would be best if he could park his trailer and truck on his own property and so that this repair/repaving can be done. Thank you for considering this project! The children in the cul-de-sac (and parents!) would very much appreciate the repaving update.

closed #169039

Drainage or Runoff

260 N Jacob DR

Case Date:
6/19/2019

A resident called about runoff "behind the AT&T store on Willis." He said that he attempted to call utilities about it multiple times but the woman answering the phones was not helpful and claimed that it was the OOTM's oversight and not theirs. He did not want to leave his name or contact information with us. I'm not sure what the process looks like for this, but if someone could check on the water runoff in this area, I think it would be helpful. We have received a few emails about it as well.

closed #168391

Sidewalk Requests

400 W 7th ST

Case Date:
5/3/2019

In FYI about water meter on Fess north of 4th Street. When I stepped on the concrete around the meter, it all levered up. I think the gap is visible in the photo. Utilities checked area on Fess N. of Second- found no problem with meter pits- did see an open hole in tree plot marked in white.Does not appear to be utility related.

closed #167915

Water Utility Problems

3409 S Mcdougal CT

Case Date:
3/29/2019

The last time my water meter was read, the lid didn't latch when the reader returned it. Now that spring is here, I'm a bit worried it could be a tripping hazard if a kid stepped on it. 3409 S McDougal Ct Bloomington, IN 47403 Work order sent out 4/1/19 to secure meter lid

closed #165104

Excessive Growth

4798 N Old State Road 37

Case Date:
7/10/2018

The house has not been lived in for over a year; there is water in the basement of the house, mold, and excessive growth in the yard. The address is 4798 N Old State Road 37, 47408

closed #163335

Website & Web Services Feedback

101-149 East 8th Street

Case Date:
2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration> Indeed there was unscheduled server maintenance done on the water payment server. Please contact utilities customer service if you need additional help. 812 349 3930 during 8am to 5pm. Thank you