I wish that on the online billing for water/sewer bills you could set it up to allow you in advance to pick the date to pay your bill like other companies do like Vectren and Duke. At this time if you want to pay your bill on the due date you have to wait til the due date to pay it. Very inconvenient. I like going on line and set up manually when to pay my bills but can't do this with Bloomington utilities.
I was billed for 3000 gallons of water in a month that I used less than 100. Both the meter and the next bill I received reflect this. I assumed I would be credited for the overpayment when the meter was checked again, but that did not happen.
Please say you will discontinue your current practice of "estimating" costs. For me, for two months in a row, the winter estimations are more than six times my historical average. I use water for sprinklers in the summer, not the winter. I use 3 to 4 units in the winter, but I'm being charged for 15. Please stop that practice.
It appears that a lateral has broken on the north side of Morningside Drive just east of Smith road. Water is continually running from the tree plot into the gutter.
There seems to be a small water leak coming from the meter in front of 1119 Madison. It looks like a puddle, but down the road it is obvious water is running. I only noticed on Wednesday, May 22nd. Today, May 26th, it is still leaking.
There was a noticeable decrease in water pressure this morning. We thought it could be a leak in our house, but the neighbors told us they had a drop in water pressure also.
Apparent water leak in front of 3901 E Saratoga (Park Ridge East, NE corner of Smith and Morningside) with stream of water going into street for weeks
Our house is experiencing intermittent water pressure issues.
Our water is turn off. When will it be restored?
We have no water at our house; 1218 E Prairie Dr, 48108