Please say you will discontinue your current practice of "estimating" costs. For me, for two months in a row, the winter estimations are more than six times my historical average. I use water for sprinklers in the summer, not the winter. I use 3 to 4 units in the winter, but I'm being charged for 15. Please stop that practice.
I wish that on the online billing for water/sewer bills you could set it up to allow you in advance to pick the date to pay your bill like other companies do like Vectren and Duke. At this time if you want to pay your bill on the due date you have to wait til the due date to pay it. Very inconvenient. I like going on line and set up manually when to pay my bills but can't do this with Bloomington utilities.
I was billed for 3000 gallons of water in a month that I used less than 100. Both the meter and the next bill I received reflect this. I assumed I would be credited for the overpayment when the meter was checked again, but that did not happen.
The water at my house is down to the tiniest trickle. I checked to make sure I paid my water bill, because I was afraid that I had missed a payment and the water was turned off.
My water is barely turning on. All sinks, toilets and shower.
Water outage. We are up to date on payments.
i live at 927 N Jackson St and we have no water pressure at all right now. It was working just fine earlier but now nothing.
Water turned off
I have no water pressure
My water pressure is very low, so that my shower is useless.