Case Date:

1/20/2019

Hi--we love the work the city road crews do to plow snow and sand for safe travel. We do have one request for our cul-de-sac, though (Skylark Court, east off of Highland Avenue). We'd appreciate it if the plow drivers could return and plow the large pile of snow covering the lone storm water drain off to the side, so as to uncover the drain. Also, in the future, can they please avoid piling snow that storm water drain. It is the drain for the entire cul-de-sac. In the photo, this location is shown approximately by the red arrow. When snow is piled over this drain, as snow melts from anywhere uphill, or if it rains, the snow pile caps off the drain and the bottom of the cul-de-sac floods. The storm water drain is at the bottom of the cul-de-sac, which is all one slope, so A LOT of water runs to that one drain. One concern we have with the flooding is that several utility hook-ups (electricity, telephone, and cable) are just a foot or two away from the drain. Things have been done this way for years, and we have always taken it upon ourselves to shovel the drain clear, but this year we realized it would be a great idea to ask if the plow drivers could do this instead. Thank you!

Case Date:

1/8/2019

My water pressure is low.

Case Date:

1/4/2019

We had our landlord come and check out the house and they didnt find any leaks. We’ve been gone all month so there’s no way we could’ve used that much water. What can we do to ensure that we don’t have to pay a huge bill for water we couldn’t have used? Thanks

Case Date:

1/4/2019

Smart water meters

Case Date:

12/28/2018

Water pressure is quite low. Yesterday it was fine.

Case Date:

12/27/2018

We have no water to our house at 2356 E. Linden Hill Dr. please advise. 773-304-6832

Case Date:

11/24/2018

I contacted James last week since our water was yellow/brown when turned hot. He said to let the water run for a few minutes then put water from each faucet, hot and cold, into 2 clear water jars, from each faucet. The color is still present, but the water is much clearer. What should I do next? My address is 812 West Cherokee Drive, Bloomington IN, 47403

Case Date:

11/12/2018

The person that this is addressed to does not live here at 5314 S. Southway Drive. And we keep getting bills for them. Have came to report this in person and also attempted to call your office with no results. Please get this taken care of. If not to stop the annoyance to me, to help this person keep their water on.

Case Date:

11/9/2018

Low water pressure at S Huntington Gardens Pl. (39.146375, -86.521690) from 5:20am through 6:30am, when I left for work

Case Date:

11/9/2018

Low water pressure