Case Date:

3/18/2015

Project to fix a problem for someone else created a problem for us - water draining poorly creating a muddy mess.

Case Date:

4/25/2015

Note location should be Winslow Farm Community Association storm water retention pond (DO NOT contact this home address). Note: I live at 414 E Wylie Farm road. My question is should soil erosion in Winslow forest be abated since we have a lot of soil in our storm water detention pond that seems to highly likely have come from Winslow woods (accumulated since WFCA pond was constructed in 1995).

Case Date:

8/5/2014

The fire hydrant on Jordan, between the Delta Gamma house and the parking garage has been open, pouring water into the street all weekend and is still doing so. This is a gross waste of the city's clean water.

Case Date:

7/7/2015

The picture is at the SW corner of Pickwick and Winfield. The grade of both Pickwick and Winfield cause water to pool at the SW corner every time it rains. The water stands for several days, especially in the corner of our yard. The problem is made worse by the curbs that have been added north of this corner. Someone from the city did come out and look at it and admitted there was a problem several years ago. We have called repeatedly and can't get any action. As we are reminded, this is a health hazard since it is a breeding ground for mosquitoes. Please help.

Case Date:

7/13/2015

Why is water pouring out if the front yard of 2216 sweetbriar circle?? This is a nearly constant occurrence and is degrading the street

Case Date:

8/5/2015

Water running under street and down drainage ditch. It appears as though something is broken.

Case Date:

8/5/2015

Water running under street and down drainage ditch. It appears as though something is broken.

Case Date:

10/15/2015

I CAN'T GET THE LOCATION DESIGNATION TO INDICATE MY POSITION.. However I am on the corner of East Maxwell Lane and South Highland Avenue. My address is 1300 E. Maxwell Lane. A couple of days ago I noticed a hole about 8 or 10 inches across had opened up in what appears to be the easement in front of my house. It is about 8 inches deep and in the middle of the hole is the end of a metal pipe. You can just see the top portion of the pipe. It looks as though this pipe is in line with an open underground intersection of piping at Maxwell and Highland which which collects rainwater and runs south on Highland. . I don't know whether with rainfall there is water coming out of the pipe but there does seem to be erosion around the end of the pipe which I think must account for the hole forming. If someone could come look at it and determine what's going on I would be most appreciative.

Case Date:

2/26/2020

I am a homeowner with storm drainage infrastructure running alongside and underneath my yard. The majority of the Cascade Neighborhood drains though here and the conduit along Skyline is crumbling and heavily damaged. This needs to be repaired in order to accommodate the volume of water now common in our storms. Further, I am concerned that the underground portion is compromised. I see several sinkholes in my yard from subsidence. There are actually two conduits running though - one from alongside my yard, and another that runs from across the street in my neighbors yard. Additionally, there was a portion of erosion along my back fenceline that had eroded around a city sewer access point. Since the city came to fill this, I have had flooding in my garage - correlated to this directly. I have owned my home for over 10 years and am noticing the impacts of hydrostatic pressure in my basement - am issue I’ve never had before. I am concerned that the many city lines that run though my yard are compromised- leading to this problem. I would greatly appreciate meeting with a utilities manager to discuss these issues and have a scope of these lines performed.

Case Date:

3/17/2020

The new builders on the corner of Covenanter Drive and High Street installed a pipe last week. Our concern is that the pipe was not installed low enough to keep the flow of water continuing to High street and beyond. With the rainy season coming...we are concerned that the pipe will make water back up on our property. The city just spent two weeks closing off High street to fix this issue and now we are concerned that the new builders have just put something in (but not properly installed it) so they could have a little rock culvert to get to their property off of Covenanter Drive. I sent an email to Vic Kelson and Brandon Prince on Thursday, but never heard back from them. I am writing again because we would like this matter to be taken care of now before they get more involved with building and it is too late to fix the problem. I would appreciate if somebody would get back with me on this matter. Thank you.