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City of Bloomington, Indiana – John Hamilton, Mayor

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closed #127781

Other

Case Date:
8/10/2012

Dear City of Bloomington Staff, Thank you for your excellent service! Bloomington is very well-maintained and I feel very much at home here. I am a regular user of the Winslow Woods Park at 2120 S. Highland Ave. Just outside the tennis courts, there is a water fountain. I was wondering, is there a way you could install a hydration station there? They have them at my campus (Indiana University) and they provide clean, filtered water to students. If a hydration station is impractical, could a Brita Hydration System (http://www.britahydrationstation.com/) be an alternative? I drink regularly from the fountain and would very much appreciate a source of clean, filtered water there. Thank you very much, Olivia Lograsso

closed #128042

Potholes, Other Street Repair

714 E Atwater AVE

Case Date:
8/21/2012

There is a gravel area between 730 Atwater and 725 Hunter where the stones have been displaced causing a large pothole. This has become dangerous for the people living in the surrounding houses because when the hole fills with water and freezes in the winter, it becomes very slippery. Also, small cars bottom out when they hit that pothole, and it can't be avoided. It could use some more gravel brought in as soon as possible.

closed #128227

Potholes, Other Street Repair

Case Date:
8/28/2012

There is a giant hole in the alley way behind 809 S. Fess around where work was done on a manhole some time ago. The hole has gotten huge and when it rains it fills with water. Many cars use this alley to get to parking behind their houses. When filled with water, the hole can nearly swallow a small car. It continues to get larger as time is passing and is dangerous.

closed #128496

Website & Web Services Feedback

Case Date:
9/10/2012

http://bloomington.in.gov/water-faqs#much has an addition error, it totals $67.28 for 2 person house.

closed #128650

Parks & Playgrounds

Case Date:
9/13/2012

To whom it may concern, Over the past couple weeks I have been visiting the Miller-Showers Park located at 1500 N. College Ave. I like to pass the time listening to the waterfall or looking at the detailed sculptures. Unfortunately, it is hard to enjoy the view because the water is so slimy and murky. I am disappointed because it can look so much better if cleaned. Right now it just looks gross. To resolve the problem, I would appreciate if someone could please clean the water so there is no more green slime in the water. I look forward to your reply and a resolution to my problem. Please contact me at the above email address. Sincerely, Kristina Coonce

closed #129218

Potholes, Other Street Repair

Case Date:
10/11/2012

On Walnut Street northbound in front of the pet store near BHSS, there is a water/utility cover that is open or raised up in the street. I saw it yesterday, but hit it in the dark this morning.

closed #129534

City Performance

515 S Walnut ST

Case Date:
11/6/2012

Hello. I actually live at 410 S. Walnut, and I am beyond furious. You have workers "fixing" the roads on Walnut. They start before 7 everyday - which isn't even the problem. They shut off the water without alerting us. I have an important class I have to attend today looking horrible because I was not alerted to the fact that our water would be shut off. I am beyond disappointed. I can't even eat my breakfast this morning because oatmeal requires water. We deserve better from you.

closed #129601

Website & Web Services Feedback

Case Date:
11/9/2012

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>

closed #129942

Water Utility Problems

Case Date:
12/10/2012

I have a rental property located @ 519 W Graham Plc (Timberridge condos) they have informed me that there is a water leak and the information came from your dept. I am wondering if I could get more information regarding this and if your worker turned off the water @ the meter to see the needle spinnng or if it was determined by the usage??? I called but your automated service said try back later. I was also wondering if I could get a copy of this tenants bills?? Please either call or email me. Thanks Diane Casad Landlord

closed #130577

Water Utility Billing Problems

Case Date:
2/7/2013

My utilities bill covering services from 01/02/2013 - 01/31/2013 indicate a charge of $61.76. My water was shut off during this period. Please suggestion an answer. Thanks