Case Date:

3/18/2014

She left a voice mail indicating her parents live at this address and have had problems with water damage and drainage for the last couple years. Water comes off neighbor's driveway and across road and down their driveway. She has pictures. She said she and her brother will be in town next week and want to try a resolve this issue. She wanted to know if she could send me pics, have someone look at it and let her know if it might be an issue with the road slope or if it's a private home issue. And if it is a private home issue, who she could call to help her fix it next week. She said she teaches so can't answer the phone but asked me to text her an email address so she could send the photos.

Case Date:

7/27/2017

She represents the Woolery Mills HOA. Indicated the resident at 2416 Woolery Mill Dr had water in their crawlspace last weekend. They checked and found a drain not functioning and didn't know if it was City responsibility. She emailed pictures.

Case Date:

6/8/2017

We have lived here for nearly 40 years and the creek water has never looked this bad. Yes, after a heavy rain, it is cloudy, but it hasn't rained for over a week. The water looks very dirty and there is a bad smell, as well. Not sure if this is the department to inform. If not please pass this along. Children play in the creek and there seems to be some type of runoff or other issue that is making the water look bad. Thanks

Case Date:

9/13/2019

Standing water / drainage issue at 2624 E Windermere Woods Dr. City of Bloomington Utility was to test for chlorine, but have not received any follow-up regarding this.

Case Date:

3/24/2020

Third year in a row (2/8/2018 # 163027, 2/8/2019 #167355), when the fatberg grows just downstream from me, the city delivers hundreds of gallons of sewage into my basement. This year was a new high water: 6-7 inches. It is sewer, not my house backing up... It is because of a flaw in the connections just downstream from me. The city has closed the previous reports as "Resolved" without my consent. This is obviously not resolved. I'd much rather have Bloomington spend money on fixing this, rather than attorney fees, but without quick resolution, this year, I will proceed.

Case Date:

2/26/2020

I am a homeowner with storm drainage infrastructure running alongside and underneath my yard. The majority of the Cascade Neighborhood drains though here and the conduit along Skyline is crumbling and heavily damaged. This needs to be repaired in order to accommodate the volume of water now common in our storms. Further, I am concerned that the underground portion is compromised. I see several sinkholes in my yard from subsidence. There are actually two conduits running though - one from alongside my yard, and another that runs from across the street in my neighbors yard. Additionally, there was a portion of erosion along my back fenceline that had eroded around a city sewer access point. Since the city came to fill this, I have had flooding in my garage - correlated to this directly. I have owned my home for over 10 years and am noticing the impacts of hydrostatic pressure in my basement - am issue I’ve never had before. I am concerned that the many city lines that run though my yard are compromised- leading to this problem. I would greatly appreciate meeting with a utilities manager to discuss these issues and have a scope of these lines performed.

Case Date:

3/29/2021

My neighbor John East told me that city surveyors were planning a project to renovate this storm drain system that flows from his yard in an open stream - through my yard which was tiled over at some point (I believe the city did this but cannot confirm). This system flows then into Cascades Park. There are a significant number of sunken areas along the path of this conduit in my yard - which has concerned me regarding the integrity of this pathway. I have had MUCH trouble with hydrostatic pressure along my basement foundation, and have not found a cause for this to date. Additionally, when the rain is hard enough, this system will back up into John's yard and the water will breach Skyline Dr. and flood my yard as well. I am looking for information about any plan for a project so that I can respond in time by moving perennials and manage expectations regarding disruption at the house from possible excavation and construction. Thank you. Sara Minard

Case Date:

5/26/2022

Wet bottom retention pond damaged by beavers, dam eroded and may fail. Water pipe directed to the creek falls short of spilling into the creek by 15 feet and is eroding the bank and exposing 50% of fine-tree roots near the bank.

Case Date:

10/30/2013

I received an email from Ms. Henderson stating the following: "Hi Jane. I want to post you on the condition of the storm water drain beehive in the City's drainage easement within the Brigs Bend cul de sac in Hyde Park. Specifically, I want to bring to your attention to the erosion around the beehive at the northeast corner of the two lots you looked at last year (2712 Olcott and 2737 E. Brigs Bend). On September 10, we had another heavy rain that created a flash flood in our back yard, flooding nearly up to our deck and again flooding Ginny Field’s storage unit under the house (the debris line on her door was just below the 25" mark, the highest level we’ve seen the water rise to). As you can see from the attached photos, the ground around the beehive is cratering as a result of the water erosion. This area is of increasing concern with regard to the potential hazard it presents to children, landscapers, and others who go near. Would you be able to take a look at it and advise? Also, could you please take a look at two small but growing holes (and a third depressed area that seems to be sinking) in the south corner of our lots near the tall, narrow green cable box. We are concerned that the this may be indicative of soil washing out along the storm water drain line. Again, your advice is appreciated."

Case Date:

7/8/2021

The swale to the west side of our home overfilled as storm water was backed up at the street drains which then flooded the window well to our basement on June 18-19. Although our yard is regularly flooded during heavy storms, the west swale was designed and dug by the City to carry excess water to the street. We believe this swale needs to be dug deeper and lined with rock to stop erosion from occurring to prevent future flooding of our basement. Please send an engineer to evaluate. This problem has been reported several times.