Case Date:

2/7/2025

water from bathroom and toilet not going down.

Case Date:

1/3/2018

I do not have water in my house.

Case Date:

4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?

Case Date:

3/12/2025

The manhole cover on the Fairview st. side of this address appears to be leaking some kind of foreign substance that is not water. It may not be serious, but I thought someone should come check it out.

Case Date:

1/27/2025

Our water pressure has been slightly less for about a week or so, is this normal? or is it a local issue? The water functions ok, but seems to be only about 3/4 the usual water pressure.

Case Date:

6/1/2018

The water valve in the street at the intersection of University and Eastside Drive is leaking again. The City fixed this once last year, and the surface around the valve has been subsiding lightly since. There is a puddle of water that makes the subsidence stand out clearly. You can see the water run-off going down hill towards Second Street.

Case Date:

4/14/2025

I’m sure you love getting these. I’ve had a small trench on the side of the road on the University Road side of my house. It’s been there for a while. Recently, a water line broke or something similar happened requiring the city to move a fire hydrant to the city easement in that part near my yard. The trench has gotten bigger, and with the new construction, it has exposed dirt that will further wash out. I think you’ll want to add a lot of gravel to cover that trench and the construction spot for the hydrant. A new storm drain may be a long term solution. Anyway, if you can add a lot of gravel or similar (grass?), I won’t even complain about the damage to my lawn or even the lawn damage from Hoosier Fiber from last year.

Case Date:

8/31/2017

During heavy rains, like this past tuesday, our driveway takes all of the storm run-off for the street because it has a reverse slope. This ends up flooding our garage and basement. We have installed extra drainage at the front of our garage and our neighbors have had an extensive gravel drain system landscaped that runs between our houses to help divert the water from the street as well. However, because of the extent of the water our two houses are taking for the street, we need the help of the city fully fix the drainage situations. Even with all the work that has been done, the water still pools in front of our driveway on the street and there is extensive erosion on the road. If photos are necessary I can take them during the next rain event. Thank you.

Case Date:

8/24/2024

We walked by and saw clear water bubbling up from a hole in the ground near the sidewalk on the south side of the street. Seems like something is broken? Possible water main break?

Case Date:

11/10/2024

Fiber co. Cut sidewalk. Someone came to patch with asphalt. Asphalt sunk immediately. Looks like a significant hole in sidewalk. Water meter appears to be affected as well - tilting towards the hole (did not use to).