Case Date:

3/18/2014

There is an inordinate amount of water that comes off 2nd St in a big drain pipe and into the backyards. Her neighbor enclosed a drainage swale and the pipe is not deep enough and now pushes water onto a different location on her property. She said a guy from the City came out before and said what her neighbor did on his property was wrong and changed things. She has hired a contractor to try and fix her property so it doesn't go in her crawl space but wants the city to look at it because she isn't sure she can do these things and isn't sure she is responsible.

Case Date:

3/27/2015

Mr Richie left a voice message on 3/25/15 saying that in heavy rains, water rushes down Wylie and across Woodlawn and down his drive. At times it has gone into the basement. He said he is going to have his drive paved this year and he wants to know if a drain could be put in that would connect to the drain he says runs down the center of his drive.

Case Date:

9/3/2004

Standing water in back yard after rain-neighbor to the east gets water in basement

Case Date:

11/5/2013

says her HOA is planning to remove a retention pond behind her house and install a water garden, she does not want this to happen.

Case Date:

3/1/2016

Ty left me a voice message indicating they were still having problems with water entering their building in the back alley and believed the Jordan Culvert reconstruction project from a few years ago was the cause.

Case Date:

8/5/2014

This was originally a trouble report left on T&D voice mail on 5/22/14. I visited the site on 5/23 and met with her husband. They have had storm water problems since they moved into the house in 1999. During heavy rain storms, the water flows over the drive and into the garage. They have tried different things and currently have to keep sand bags in front of the garage door but the water still sometimes goes over them.

Case Date:

11/27/2013

Ms. Aslami left a voice mail on 11/26/13. I returned her call on 11/27/13. She was difficult to understand but I believe she said she has water that comes up from their garage drain when it rains hard and she wants the city to fix it.

Case Date:

7/27/2017

She represents the Woolery Mills HOA. Indicated the resident at 2416 Woolery Mill Dr had water in their crawlspace last weekend. They checked and found a drain not functioning and didn't know if it was City responsibility. She emailed pictures.

Case Date:

7/14/2016

Have been having ongoing issues with storm water running down Wilton St. from Arden Dr. and Hillside Dr. Was told Wilton St. was going to be repaved (about two years ago). Street patchwork has began washing out. Storm drains in front of her home were allegedly installed improperly. Has had minimal contact with Phil Peden, Utilities, but not satisfied with City's actions to date.

Case Date:

6/5/2014

Received this complaint information from Angie Grubb. She said this gentleman called on 6/4/14 to complain about runoff. He just bought the house and there is a swale that takes runoff from Maxwell Terrace but his neighbor put bricks in the swale causing the water to run onto his property. Is this legal?